- Manage and maintain relationships with private sector healthcare providers and persuade them to cooperate with the project.
- Build a diverse portfolio of actively referring and/or notifying private providers, including physicians, pharmacists, private-sector hospitals, occupational health screening companies, and X-ray facilities, HIV screening.
- Continuously improve engagement strategies.
- Trouble-shoot and resolve any problems with private providers.
- Ensure up-to-date and complete reporting of field activities through a customized customer relationship management (CRM) software.
- Supervise the distribution of monetary and non-monetary incentives for the private providers.
- Directly supervise the work output of 2 - 3 PPM Officers.
- Set a positive working environment and work to maintain the morale of the team.
- Supervise recruitment and the maintenance of relationships with private sector partners by the PPM Officers.
- Mentor PPM Officers in relationship management.
- Monitor entries in the CRM software from the PPM Officers and provide regular feedback on work outputs and work optimization.
- Oversee TB screening activities in the private sector whether at the offices of a physicians, a pharmacy, a private sector hospital, an occupational health screening company or an X-ray facility.
- Maximize referrals of persons with suspected TB and HIV for testing.
- Ensure referrals of suspected TB cases receive appropriate diagnostic testing.
- Supervise the collection of diagnostic testing data from public facilities.
- Coordinate registration of TB patients found in the private sector.
- Supervise patient enrolment through the project.
- Increase notifications of TB cases treated in the private sector.
- Conduct operational research and facilitate engagement and referrals using a social network targeting private sector pharmacists.
- Monitor error rates and check data quality at laboratories.
- Verify referral and notification data collected in the community.
- Collaborate with the M&E team to solve data problems and ensure the complete capture of project data in the PPM modules of the Access to Care Information System (ACIS);
- Coordinate (re)trainings of PPM Officers on the use of electronic data collection tools.
- Provide capacity building to PPM Officers on data collection best practices.
- Draft monthly narrative reports on activities for donors;
- Review and edit quarterly narrative and technical report for donors.
- Assist with procurement of supplies for the project.
- Assist in all aspects of the implementation of the interventions of the grant.
- Other activities requested by FIT Directors.
- Experience with engaging the private health sector.
- Strong verbal and written communication skills.
- Good working knowledge of written and spoken English.
- Leadership skills, good attitude, self-motivated, and ability to work well individually as well as in teams.
- Strong computer skills, including familiarity and comfort with using Microsoft Word, PowerPoint, Excel, and computer-based communications.
- Highly motivated, willing to learn, service-oriented and able to work under high pressure and within a limited time frame.
- Willing to engage with private providers at their convenience, which may be outside of normal working hours.
- Master’s/Bacholer’s degree in relevant discipline such as pharmacy, public health, social development, science or related fields.
- Experience working in public health programs.
- Marketing and sales experience preferred.
- A cover letter written in English
- An up-to-date, detailed Curriculum Vitae
- At least two employment references (Name, Phone Number, and Email Address)
- By e-mail to hr@tbhelp.org
- Subject: PPM Manager in Hai Phong
- No later than 30 September 2020
-
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