The U.S. Embassy Hanoi is located at No 7 Lang Ha Street, Ba Dinh District in Hanoi, Vietnam. Hours of operation are Monday – Friday, 8:00am to 5:00pm. You may contact the Embassy switch board at +84-24-3850-5000.
Duties
Incumbent of this position will serve as clerk in the Embassy mail and pouch room. S/he will receive, disseminate, and dispatch diplomatic pouch, diplomatic post office (DPO) parcels, local mail, and international mail. The incumbent will hand deliver dip notes, employee passports, and various documents between government offices. S/he will act as customer liaison for all postal matters within U.S. Mission Vietnam.
Qualifications and Evaluations
- Requirements:EXPERIENCE: At least two year experience in customer service is required.JOB KNOWLEDGE: Must have:
- Thorough knowledge of Pouch and Mail procedures and regulations.
- Knowledge of host government customs procedures.
- Basic computer and email usage.
- Education Requirements: Completion of secondary school (grade 12) is required.
- Evaluations:
- Have appropriate driver’s license to be able to drive a motorcycle and a cargo van (Vietnamese driver's license category A1 and C or higher).
- Must have held a valid driver’s license for minimum of five years (either for motorcycle or a cargo van).
- Able to responsibly handle and document usage of a cash fund of approximately USD 1250.
- Qualifications:
- All applicants under consideration will be required to pass medical and security certifications.
Benefits:
- Agency Benefits:
- Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Vietnam may receive a compensation package that may include health, separation, and other benefits.
- For EFMs, benefits should be discussed with the Human Resources Office.
- The pay plan is assigned at the time of the conditional offer letter by the HR Office. Other Information:
- AEFM / USEFM who is a preference-eligible U.S. Veteran*
- AEFM / USEFM
- FS on LWOP and CS with reemployment rights **
How to Apply
- All candidates must be able to obtain and hold a Local security or Public trust clearance. To apply for this position click the “Submit Application” button. For more information on how to apply, visit the Mission internet site at https://vn.usembassy.gov/embassy-consulate/embassy-consulate-jobs/ Note: The Embassy Human Resources Office is unable to acknowledge the receipt of your documents due to the high volume of applications received. If you do not receive a notification email from ERA within four weeks of the vacancy announcement’s closing day, it is likely that you did not qualify for the position or did not submit a complete package.
- Required Documents:
- Please provide the required documentation listed below with your application
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- Copy of Orders/Assignment Notification (or equivalent if you are AEFM / USEFM)
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- Vietnamese ID
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- Residency and/or Work Permit (If you are not Vietnamese Citizen)
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- DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
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- SF-50 (if applicable)
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- Driver's License
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- Next Steps:
- Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email. For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office. Thank you for your application and your interest in working at the U.S. Embassy in Hanoi. APPLY HERE DEADLINE: 23/11/2020
Tags: Hà Nội, US Embassy Hanoi
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