National Specialist on community-based tourism (CBT)
Organization: FAO - Food and Agriculture Organization of the United Nations
Location: Hanoi (Vietnam)
Grade: Consultant - Contractors Agreement - Consultancy
Occupational Groups:
Social Affairs
Civil Society and Local governance
Public, Private Partnership
Sustainable trade and development
Cash-Based Interventions
Sustainable Tourism
Closing Date: 19-06-2021
- FAO is committed to achieving workforce diversity in terms of gender, nationality, background, and culture
- Qualified female applicants, qualified nationals of non-and under-represented member nations, and person with disabilities are encouraged to apply
- Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct and to uphold our values. FAO has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and FAO, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination
- All selected candidates, therefore, will undergo rigorous reference and background checks
- All applications will be treated with the strictest confidentiality
- The incumbent may be re-assigned to different activities and/or duty stations depending on the evolving needs of the Organization
Reporting Lines
- Overall supervision: Nguyen Song Ha, AFAOR (Programme);
- Direct supervision: Hoang Van Tu, Programme Officer - Food Systems.
Tasks and responsibilities
- Conduct need assessments and on-the-job training courses for homestays on homestay operation: room and bedding, cooking, catering, reception;
- Surveys and develop CBT service products;
- Design and operate marketing and sale instruments;
- Conduct on-the-job training for homestays on marketing and sale skills;
- Conduct on-the-job training courses on the operation of CBT services.
Minimum Requirements
- Certificate on tourism or related disciplines;
- 5 years of experience in CBT product development;
- 5 years of experience and skill in CBT training and advice;
- National of Vietnam.
- Working knowledge of Vietnamese – Must; English - Preferable.
- Results Focus;
- Teamwork;
- Communication;
- Building Effective Relationships;
- Knowledge Sharing and Continuous Improvement;
- Work experience with the Government of Viet Nam;
- Extent and relevance of experience in agro-ecotourism and organic agriculture;
- Knowledge and experience in consumer behaviour and market analysis;
- Relevant academic background;
- Relevant knowledge and experience in on CBT product development;
- Experience and skills in CBT training and advisory services;
- Experience in homestay management and operation;
- Experience in travel/tourism marketing and sales;
- Communication skills (Vietnamese and English).
- Experience in homestay management and operation;
- Experience in travel/tourism marketing and sales;
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