- With the support of the Web manager and Information Services Team Leader, the incumbent designs and implements IIEP social media strategy with a view to strengthen IIEP digital presence and build strong communities of concern. The incumbent monitors and analyzes reach and impact, notably towards IIEP key audiences.
- The incumbent develops a consistent editorial approach for all IIEP social media accounts, closely monitoring online discussions, addressing and preventing potential risk to IIEP image and reputation, and engaging proactively with IIEP target audiences.
- The incumbent liaises with IIEP regional offices in Dakar and Buenos Aires for all social media-related matters to ensure coherence and provide for a balanced representation and visibility of all IIEP Offices and activities. The incumbent takes action to build on IIEP staff social media presence, encouraging them to promote IIEP content.
- The incumbent drafts monthly and yearly reports on IIEP digital activities and assesses progress on agreed targets over time.
- The incumbent contributes to the definition of KPIs, ensures objectives are met and proposes corrective measures when needed.
- The incumbent develops attractive and impactful content (including infographics, videos, etc.) and campaigns for social media on a daily basis.
- The incumbent contributes actively to IIEP public communication activities and global advocacy campaigns with a view to enhancing visibility, impact and relevance.
- The incumbent manages and ensures a targeted distribution of IIEP public communication material, via emailing and Customer Relationship Management Systems (CRM) once launched.
- The incumbent contributes to gathering relevant contacts and updating distribution lists on a regular basis, together with other Information Services team members, in order to expand IIEP reach towards key audiences.
- The incumbent actively supports the effective organization and promotion of IIEP online (webinars, strategic debates, etc.) and offline events.
- The incumbent proposes improvements for greater visibility and impact, notably on social media.
- Advanced University degree (Master’s degree or equivalent) in Communications, Information Systems, Journalism or other related field.
- A minimum of two years of experience in the field of digital communication, social media strategy, web development and management.
- Experience in producing and analysing social media metrics to inform strategy and work plans.
- Experience within a multicultural environment.
- Excellent knowledge ( written and oral) of English or French and very good knowledge of the other.
- Experience working in the United Nations system.
- Knowledge of Spanish.
UNESCO applies a zero tolerance policy against all forms of harassment.
UNESCO is committed to achieve and sustain gender parity among its staff members in all categories and at all grades. Furthermore, UNESCO is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities, as well as nationals from non-and under-represented Member States (last update here)are equally encouraged to apply. All applications will be treated with the highest level of confidentiality. Worldwide mobility is required for staff members appointed to international posts.
UNESCO does not charge a fee at any stage of the recruitment process.
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