A National Institution/Firm to Develop Tool for Assessing Quality of Public Services (UNDP)

UNDP Vietnam is seeking for An institution/firm to develop a tool for assessing the quality of public services under the management of the Ministry of Justice - Activity 4.5.2.1 (EU JULE Programme) (Ref:B-190902)

The objectives of the assignment are to:

To revise and turn the current draft questionnaire into a participatory and empirical tool for survey and data collection to assess quality of the public services managed by the Ministry of Justice in three areas: civil status registration, notarization and authentication and granting criminal records.
To test the tool to assess quality of the public services managed by the Ministry of Justice in six selected provinces.
To provide recommendations for further steps, for example, revising the tool to expand to other public services.

The selection will be on a competitive basis and will comply with UNDP procurement regulations.

Procurement Notice with enclosed TOR and evaluation criteria are in the attached files or can be downloaded from the below links:
http://procurement-notices.undp.org/view_notice.cfm?notice_id=59004

A pre-bid meeting will be held at 14.00 hrs (2pm), Tuesday September 10, 2019 at 304 Kim Ma Street, Hanoi.
Participation by bidders in this pre-bid meeting is strongly recommended.
Registration for meeting is required for reception.
For registration, please kindly email full names and Identical No. of representative persons participating the meeting to: quach.thuy.ha@undp.org

Interested offerors are invited to submit proposals and other information following guidance in the Procurement Notice to:

Procurement Unit
UNDP Viet Nam
304 Kim Ma, Ha Noi, Viet Nam
Direct: (+84 24) 38500143
Email: quach.thuy.ha@undp.org

with notification by email (without attachment) to: procurement.vn@undp.org that the bidder has submitted proposal.

UNDP will not be responsible for the missing of proposal if the bidder does not send notification email to above address.

Deadline for submission: 23.59.00 hrs., Thursday 19 September 2019

We look forward to receiving your proposal by the above deadline.

Attachments:

Job Details

Organisation Name:

UNDP

Application Deadline:

Thu, 2019-09-19