- Answering phone calls from clients to explain about booking system;
- Entering data and organizing, updating, maintaining and monitoring the filing and database system including OMAS;
- Organizing, receiving, sending, providing follow up, and tracking dispatch of medical documents, x-rays, and other results sent from/to various relevant offices, producing copies for analysis and recording;
- Ensuring timely transmission of documents, data/information to MHD and other relevant offices, as required;
- Assisting the medical program assistant in finalizing medical forms, providing MHD with statistics and database analysis regularly, as well as upon demand;
- Assisting in the preparation of monthly health reports and statistics for submission to IOM MHD Manila and relevant offices;
- Assisting IOM physicians, nurses and radiologist in organizing schedule and flow of health assessment activities;
- Perform any other related duties that may be assigned by the supervisors;
- Vietnamese national;
- High school degree with experience or bachelor's degree, preferably with background in medical, health informatics, accounting and computer applications;
- Ability and willingness to work in difficult situations;
- Demonstrated ability to maintain accuracy & confidentiality in performing responsibilities;
- Teamwork oriented, efficient and flexible, capacity to work independently, sensitive to gender issues, personal commitment;
- Excellent Customer Service and Relations Skills; Excellent Presentation.
- Good interpersonal relationship and ability to work in a multicultural environment;
- Good typing, writing, and communication skills;
- Computer literacy
- Inclusion & respect for diversity - Respects and promotes individual and cultural differences. Encourages diversity and inclusion wherever possible.
- Integrity & transparency - Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism - Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Teamwork - Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results - Produces and delivers quality results in a service - oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge - Continuously seeks to learn, share knowledge and innovate
- Accountability - Takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
- Communication - Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
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