Associate Information Systems Officer, P2

The United Nations Environment Programme (UNEP) is the leading global environmental authority that sets the global environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the global environment. At the 1992 Earth Summit in Rio de Janeiro, world leaders agreed on a comprehensive strategy for 'sustainable development'. One of the key agreements adopted at Rio was the Convention on Biological Diversity. The Convention establishes three main goals: the conservation of biological diversity, the sustainable use of its components, and the fair and equitable sharing of the benefits from the use of genetic resources. The Secretariat of the Convention on Biological Diversity (SCBD) is located in Montreal and is administered by UNEP. This post is located in the Convention on Biological Diversity, Implementation Support Division (ISD). Under the direct supervision of the Information Systems Officer and IT Team Leader and the overall guidance of the Head of the Capacity-Building and Knowledge Management Unit and Director of the Implementation Support Division, and working in close collaboration with members of the IT development team and other units of the CBD Secretariat, the incumbent will perform the following duties:

1) Plans, designs, develops and maintains the Clearing-Houses to enable Parties to the Convention, the Cartagena Protocol and the Nagoya Protocol to fulfill their exchange obligations, access information and share experiences in implementing the treaties, including: a. Designs, develops and maintains Clearing-Houses systems and ensures reliability, scalability and performance including using creative ways to delivers content to users globally. b. Analyzes the needs and requests of Parties and other stakeholders and translates theses into new features, functionalities or applications. c. Plans, tests and implements complex tasks, such as migration of the legacy systems and databases to new platforms, while ensuring smooth transition and minimal impact on end users. d. Anticipates and resolves issues related to systems integration and linkage, for example, interrelating multiple cloud-based and on-premises services. e. Installs, monitors and reports on the usage of Clearing-Houses systems, network infrastructure and database while ensuring an appropriate level of security and controlled access. f. Designs, refines, develops and implements open Application Programme Interfaces (APIs) for interoperability, as well as tools to help Parties, Organizations or other stakeholders to disseminate information through the Clearing-Houses systems nationally, regionally or globally. g. Contributes to the development of technical documentation on the architecture of Clearing-Houses and their APIs; provides a full range of technical assistance on the use of the Clearing-Houses and its tools. 2) Plans, designs, develops and maintains software to support meetings organized by the Secretariat by enabling easy registration of participants that grants access, by registered participants, to the secured meeting venues as well as to meeting documents and all meeting-related information, including: a. Designs, develops, implements and maintains software for meeting registration, print-on-demand, meeting display system, online documents access, etc. b. Forecasts and anticipates potential problems in ensuring smooth implementation and deployment of all meetings components, especially during major meetings, by deploying creative ways to minimize and avoid the malfunctioning or interruption of service; c. Provides training and continuing support to staff and meeting participants on the usage of meeting related software and tools; d. Monitors software performance by collecting and analyzing data, field information or statistics on the performance, the reliability and the usability of different tools, and making recommendations for continuously improving the software. 3) Designs, develops and maintains CBD websites, public and internal tools to improve outreach, quality of the content and staff productivity, including: a. Plans, develops and implements internal tools and software to reduce workload and simplify daily tasks of staff members which ensure constant quality and minimize risk of errors, for example by streamlining and automating redundant processes. b. Collaborates in the development and implementation of CBD websites and its different portals, as well as of tools to simplify the translation of the websites, Clearing-Houses and other publicly available tools; c. Undertakes rigorous unit and integrated testing of applications software; d. Contributes to the planning of the global IT plan of work. e. Contributes to research, analysis and evaluation of new technologies and makes recommendations for their use and deployment. f. Contributes to write reports and papers on systems-related topics, including system requirements and information strategies. 4) Contributes to the design, support and maintenance of the cloud infrastructure of the Secretariat: a. Designs and develops software that are scalable and deployable on cloud infrastructure. b. Integrates seamlessly cloud-provided services into the Secretariat’s IT solutions. c. Monitors cloud infrastructure by collecting and analyzing data and statistics on its performance, security and reliability. d. Continuously contributes to the improvement of the cloud infrastructure and its security by implementing industry standards and best practices. 5) Provides training and capacity-building support to assist Parties and organizations in the use of IT tools and support services offered by the Secretariats, including provision of technical assistance and advice, training tools, and sample codes to external developers. 6) Performs other tasks as required by the supervisor.

PROFESSIONALISM: Designs and provides the overall IT architectural patterns, development standards and processes to the project teams. Offers technical advice and guidance to the software developers. Promotes integration of the numerous information systems developed by the Secretariat. Fosters quality assurance and optimal user experience. Provides user support and training to the Secretariat staff, Parties and relevant stakeholders. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. PLANNING & ORGANIZING: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. TEAMWORK: Works collaboratively with colleagues to achieve organizational goals. Solicits inputs by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda; Supports and acts in accordance with final group decisions, even when such decisions many not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

An advanced university degree (Master’s degree or equivalent) in computer science, information systems, software engineering, mathematics, statistics or related field is required. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

A minimum of two (2) years of progressively responsible experience in information technology, including software design and development, database design and development, distributed systems administration and maintenance, and technical writing is required. Experience in MEAN or MERN Stacks (MongoDB, ExpressJS, AngularJS/React and NodeJS) or Vuejs/Nuxt as well as experience with service-orientated architectures (SOA), distributed/cloud computing platforms (Amazon Web Service), container platforms (Docker), microservices and asynchronous programming are highly desirable. Experience in coding in HTML / JavaScript is highly desirable. Experience in both Unix and Windows platforms is desirable. Experience of Microsoft Stack (ASP.NET and MS SQL) is desirable.

English and French are the working languages of the United Nations Secretariat. For this post, fluency in oral and written English is required. Knowledge of other UN languages is desirable.

Evaluation of qualified candidates may include a substantive assessment which will be followed by a competency-based interview.

Appointment against this post is for an initial period of one year and may be subject to extension. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. If you do not receive an e-mail acknowledgement within 24 hours of submission, your application may not have been received. If the problem persists, please seek technical assistance through the Inspira "Need Help?" link. Pursuant to section 7.11 of ST/AI/2012/2/ Rev.1, candidates recruited through the young professionals programme who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position. Internal Applicants – when completing the PHP, ensure ALL fields, ALL professional experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you. Individual contractors and consultants who have worked within the UN Secretariat in the last six months, irrespective of the administering entity, are ineligible to apply for professional and higher temporary or fixed-term positions and their applications will not be considered.

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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