Capacity Building Intern (USAID Learns – Social Impact)

Social Impact (SI) is a global development management consulting firm. We provide monitoring, evaluation, strategic planning, and capacity-building services to advance development effectiveness. We work across all development sectors including democracy and governance, health and education, the environment, and economic growth. Since 1997 we have worked in over 100 countries for clients such as US government agencies, bilateral donors, multilateral development banks, foundations, and nonprofits.

Project Objective

SI is implementing the USAID Learns activity (Learns). The scope of the five-year project is to support USAID/Vietnam staff and its implementing partners to implement more efficient, effective, and sustainable programs by (1) improving staff knowledge and skills in Monitoring, Evaluation & Learning (MEL) and Collaborating, Learning & Adapting (CLA); (2) advancing evidence-informed decision-making; (3) strengthening strategic collaboration between staff and local stakeholders.

Position Description

SI seeks to hire 01 full-time Capacity Building intern for the 12-month Internship program at USAID-Learns starting from November 2022.

Selection Criteria


  • Recent university graduate, undergraduate or master’s degree (no more than 2 years ago);


  • Good English and Vietnamese reading and writing skills;
  • Critical thinking skills
  • Good interpersonal and communication skills;
  • Proficient Microsoft Office skills - Word, Excel, and particularly PowerPoint.
  • Familiarity with graphic design software to design communication materials (Adobe, Figma, Visme, etc.);
  • Ability to pay close attention to details.


Experience in the following areas is an advantage but not required:

  • Experience in organizing training events in different settings (virtual, in-person, hybrid); familiarity with online training platforms (Zoom, Gmeet, etc.) and online facilitation platforms (Miro, Jam board, Kahoot, etc.);
  • Experience in developing and/or formatting documents and communication materials (in Words, PowerPoint, etc.);
  • Experience in visualization - including demonstrable design knowledge, such as layout, typography, color, interaction design and familiar with design/Adobe tools,
  • Experience in facilitating participatory workshops, focus group discussion, or other interactive events;
  • Experience with adults learning and/or learner centered approaches;

Roles and Responsibilities

With the support and guidance of the team, the intern will support Capacity Building team in:

  • Logistical arrangement and facilitation of capacity building programs/events for different groups of audiences in different settings (virtual, in-person, hybrid)
  • Collection and analysis of beneficiaries' feedback on CB events for ongoing adaptation/improvement;
  • Development of communication products (email, brief, take-home message, flyers, etc.);
  • Translation of documents (English-Vietnamese and Vietnamese-English);
  • Visualization efforts to develop and/or transform contents (data sets, quantitative and qualitative analysis, guideline, processes) into compelling visuals;
  • Visual improvement of existing materials;
  • Processing CB data for quarterly reports and adaptive management;
  • Knowledge management practices;
  • Other tasks as assigned.

Note: As part of the internship program, interns may be expected to conduct assignments which will be shadowing (repeating) active or past Learns assignments as part of the learning-by-doing process

By the end of the assignment, interns are expected to:

  • Become fully conversant about USAID Learns’ processes, approaches and all related tools, specifically in areas of Adult Learning, MEL and CLA;
  • Build strong skills set in designing and implementing capacity building events;
  • Build facilitation skills;
  • Build strong skills in visualization;
  • Have insights on development program cycle and management.

Terms of the internship

  • Duration: Up to 12 months
  • Remuneration: A stipend of VND 11,600,000 per month
  • Benefits: Social and health insurance according to the local labor law, telephone allowance, Tet bonus, paid leave, and holiday according to the organization’s policy.

The closing date for application: October 16, 2022. Selection and interview will be performed constantly and interested candidates are encouraged to apply as soon as possible.

To apply, please merge all your documents into one pdf file and submit it through the online portal. Must have: Your CV and a cover letter (outlining your qualifications and motivations for applying. Optional: examples of your previous graphic products (if any)

Apply here:

SI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Only selected candidates will be contacted for an interview. Please, no phone calls.

Interviews may include a practical test or skill-based demonstration.

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