Communication & Engagement Manager 2020

Action on Poverty (AOP), previously known as the Australian Foundation for the Peoples of Asia and the Pacific (AFAP), is an independent, secular, fully-accredited Australian non-profit organisation. AOP empowers local changemakers to break the cycle of entrenched poverty in some of the poorest communities in Africa, Asia and the Pacific. From teaching an Ethiopian family to grow their own food to sending Cambodian girls to school, we target communities with their own vision for change, and help them make the largest impact possible. BENEFITS: Competitive salary package Private medical insurance JOB PURPOSE SUMMARY: The Communication and Engagement Lead (CE Lead) applies high-level marketing and communications expertise to deliver a mass communications campaign that achieves public acceptance for the release of Wolbachia mosquitoes in Thu Dau Mot and My Tho cities, Southern Vietnam. This includes developing and implementing the campaign strategy, recruiting an external agency, and managing internal communications and engagement team. The CE Lead ensures that the communications and engagement campaign support the successful implementation of the project, is aligned with the WMP’s Public Acceptance Model and global brand, and meets required timeframes, budgets, objectives and quality measures. AUTHORITY: The CE Lead reports to the Project Manager and is responsible for reporting on a weekly basis the status of CE activities. The incumbent is expected to work closely with other team members and request support from other staff to ensure activities are implemented effectively and to a high standard. KEY RESPONSIBILITIES: 1, Develop and manage the implementation of a multi-channel communications and engagement campaign strategy tailored to the local context and aligned with project objectives; 2, Recruit and manage an external marketing and communications agency and internal team to deliver a high standard of external communications; 3, Provide strategic marketing and communications advices and assist in securing external support for key activities; 4, Lead a range of marketing and communications initiatives as part of the campaign, including media and social media, face-to-face and outdoor advertising; 5, Build and maintain strong relationships with a range of internal and external stakeholders, including local leaders, media, government and not-for-profit organisations to ensure the effective delivery of WMP’s messages into communities; 6, Establish and manage a Community Reference Group (CRG) that is context-appropriate; 7, Manage the delivery of responses to community and stakeholder inquiries through the implementation of Incident Management System (IMS); 8, Guide and train project teams and external providers who interact with communities, to ensure consistency and quality of messages, and alignment with project objectives; 9, Manage budget and finance to ensure appropriate and responsible fund distribution; 10, Manage procurement for CE related needs; 11, Regularly measure and report on CE activities to management, partners, and other relevant stakeholders. JOB REQUIREMENTS: EDUCATION Postgraduate qualifications in marketing, communications or community/stakeholder engagement; or extensive experience and management expertise within communication and engagement field.  KNOWLEDGE AND SKILLS 1, Demonstrated experience in developing and implementing large, effective communications campaigns to meet specific outcomes; 2, Excellent oral and written communication skills, with high proficiency of English and Vietnamese language; 3, Strong track record of managing external marketing and communication agencies and internal teams to deliver effective campaigns; 4, Demonstrated success in using market intelligence and contemporary communication channels such as social media and digital marketing; 5, Outstanding project management skills, including setting goals, identifying audiences, planning tasks and resources, developing systems and procedures to track progress, and budgeting; 6, Proven ability to effectively influence, collaborate and negotiate successful outcomes with a range of stakeholders (both internal and external), in a professional manner; 7, Demonstrated use of research, consultation and stakeholder mapping to inform plans; 8, Demonstrated success in a not-for-profit, health-related marketing or community engagement roles; 9, Experience managing community engagement projects including social research, stakeholder engagement, issues management systems and advisory groups. OTHERS: • Significant travel to oversee project sites, potentially for extended periods to immerse with local teams; • Out of hours work (including evenings, weekends and public holidays) may be required to accommodate periods of increased work and travel; • There may be peak periods of work during which the taking of leave may be restricted. How to apply: Please email your CV and cover letter in English with the subject line of: “Application for [Position] – [Your name]” to recruitment@actiononpoverty.org.vn Candidate reviews will commence immediately upon publication of this announcement and will continue until suitable candidate has been identified. While we appreciate all responses, only shortlisted candidates will be contacted. AOP in Vietnam is an equal opportunity employer and does not discriminate on grounds of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation. All employees, volunteers and interns are required to comply with AOP Policies. AOP is a child safe organisation. AOP’s recruitment and selection procedures reflect our commitment to the safety of children in all our activities. Criminal record checks will be undertaken of the successful applicant. Candidates have to confirm having received the recruitment information through the recruiting channel NGO Recruitment in the application letter for this position

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