Communication Officer (CRS)

Job Description

Job Title: Communications Officer
Department: CRS Vietnam
Reports to: Operations Manager
Salary Grade: 7
Deadline: 25/04/2024

About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

CRS/Vietnam Background

CRS has been operating in Vietnam since 1994. In partnership with Government and other organizations, CRS implements programs in 10 provinces/cities in Vietnam. The Vietnam Program has a diverse funding base in the sectors of Disabilities, Mine Action, Disaster Risk Reduction and Management, and Community-based Climate Change Adaptation.

Job Summary

The Communications Officer for CRS/VN works closely with the Regional Communications staff and HQ Communications team to create content and to ensure strategic alignment of communications, consistent messaging and a strong brand identity. The Communications Officer creates content and uses effective communications channels to reach a number of different audiences and help increase CRS/VN positioning for funding and influence. This includes stories, multimedia and reports as required, as well as ensuring CRS’ compliance with donor branding and marking requirements.

Roles and Key Responsibilities

Write, design and manage the production of creative and compelling communication and marketing material –stories, photos, video, fact sheets, brochures, etc. - for various audiences, including public and private donors, local and national governments, partners, media and others as needed.
Coordinate freelancers in the production of above marketing materials as needed.
Support the procurement processes for licenses, equipment and applications needed to implement the CPs communications plan.
Use and tailor agency messages tailored for each audience and identify and utilize effective distribution channels to disseminate communications materials to key audiences.
As appropriate, manage social media channels and create content platforms like Facebook.
Develop and maintain relationships with local media and help identify opportunities to reach key audiences, and coach country program staff in effective local media representation.
Support the dissemination of relevant information among personnel, partners, and project participants or other relevant actors related to the CP.
Provide marketing and communications support for events, including signage, handouts, talking points, photos, liaising with media, etc., and convene local media whenever a CRS event takes place.
Support the creation of processes, manuals and trainings for CP staff and partners on issues related to communications, marketing, and media created for the development of the CP.

Qualifications

Basic Qualifications

Minimum Bachelor’s Degree in Communications, Journalism, or related studies; experience in INGOs or International organizations preferred.
Minimum two years marketing and communication experience, ideally for an NGO or another organization in development and relief programming.
Highly proficiency in Microsoft Office applications and desktop publishing skills is required.
Excellent English language oral and written communication skills is required.
Individual must possess the ability to influence without direct authority.
Ability and desire to work well with diverse employees and customers in a cooperative and friendly manner.
Must possess ability to handle multiple priorities in a fast-paced environment.
Demonstrated track record of successfully disseminating information to a variety of target audiences.