Communications & Marketing Officer

Position: Communications & Marketing Officer

Work place: at offices in Hanoi (based in Hanoi but able to travel for work within Vietnam if required)

Position goals: To ensure communications and marketing of the organization is well coordinated and carried out in a professional manner. Events and planned and organized successfully. All collateral materials including Social Media and online information are relevant, professional and updated regularly.

The REACH network is developed and grows and REACH is represented suitably at events.

Report to: Executive Director (ED)

Personnel under the coordination: None

Cooperate with: All departments at REACH particularly the Fundraising Officer.

I. Tasks:

Develop and implement overall communication plan for the organization.
Develop and monitor communications schedules, liaising with program staff to ensure communication and media materials and products (e.g. testimonials, success stories and lessons learned, press release, promotional materials) collected, developed, produced with quality and timely manner for specific communication purposes.
Maintain and monitor contact with media and coordinate response to media requests.
Ensure compliance of REACH’s communications guidelines among REACH staff.
Regularly maintain and update REACH website, social media (Facebook, Instagram, LinkedIn, Twitter, Blogs), and corporate newsletters with project information, results, events and stories.
Produce brochures, presentations, press releases, case studies, and other marketing materials in both English and Vietnamese.
Support the development of audio-visual presentations.
Develop REACH’s network and image by participating in community events and workshops.
Represent REACH at events as required.
Support fund-raising and public campaigns to secure funds for the organization.
Organize grant announcement/ project launching events, major opening and graduation ceremonies and other REACH events.

II. Work results:

Communication plan developed and in use
Communication materials professional and relevant
Media responses are timely and coordinated
Communications guidelines are consistently followed by all staff
Social media is maintained regularly
Growth in the network of partners and followers on Social Media
A number of events successfully supported

III. Education and skills requirement:

Bachelor’s degree in Communications, Marketing, Foreign Language or other relevant degree
At least 2 years of professional work experience in designing and executing communication activities or experience in a PR agency
Have an excellent command of English (both verbal and written)
Strong ability with Microsoft Office required
Experience with design software as well as video editing software
Strong background in use of social media
Communication & presentation skills
Negotiation and sales skills, and the ability to develop relationships
Initiative and flexibility
Creativity
Self-motivated with good time management skills