Communications Officer (the British Embassy Hanoi/ British Consulate-General Ho Chi Minh City)

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.

Job Category: Foreign, Commonwealth and Development Office (Policy & Political roles)
Job Subcategory: Communications, Press and Media

Job Description (Roles and Responsibilities)

Main purpose of job:

We are looking for 02 dynamic, creative and proactive individuals to join our Communications Team at the British Embassy Hanoi and British Consulate-General Ho Chi Minh City, delivering internal and external communications activities.

The job holders will support the Communications Team in effectively communicating the UK's activities and advocacy to audiences in Vietnam through various channels to positively influence perceptions and thinking about the UK.

The job holders will need to work closely with different policy teams in the UK in Vietnam Network (Hanoi and Ho Chi Minh City) to ensure coherent messaging and engagement.

Roles and responsibilities / what will the jobholder be expected to achieve?:

Tasks will include but are not limited to:

Content creation:

Assisting in developing and executing communication plans utilising social media platforms, traditional media channels, and direct messaging;
Collaborating with relevant stakeholders to develop compelling and engaging written content, ensuring it aligns with the embassy's objectives and target audiences;
Producing and distributing high-quality promotional materials including graphics and video;
Assisting in photography and filming at events and visits where necessary.

Social media management:

Supporting the management and maintenance of social media platforms, ensuring consistent and active engagement with followers;
Assisting in monitoring and analysing social media performance metrics to optimise content strategies and enhance audience engagement;
Translating communication materials in to Vietnamese/English for use on social media and press materials.

Internal Communications:

Assisting in developing and implementing internal communication plans to ensure effective information flow within the embassy and the UK in Vietnam Network.
Utilising technical skills to create visually appealing and informative materials for internal communications purposes.

Essential qualifications, skills and experience

Excellent written and verbal communication skills in English and Vietnamese, with the ability to adapt messages for different audiences.
Proficiency in content creation tools and software, including graphic design and video editing software.
Excellent interpersonal skills and collaborative mindset with the ability to work effectively within a team and engage with diverse stakeholders.
Strong organisational skills, attention to detail, and ability to manage multiple tasks and deadlines.

Desirable qualifications, skills and experience

Relevant qualification in communications, marketing, public relations, etc.
Familiarity with UK culture

Required behaviours

Changing and Improving, Managing a Quality Service, Delivering at Pace, Communicating and Influencing, Working Together

Application deadline: 5 July 2023
Grade: Administrative Officer (AO)
Type of Position: Full-time, Fixed term, with possibility of renewal
Working hours per week: 39.5
Region: Asia Pacific
Country/Territory: Vietnam
Location (City): Hanoi, Ho Chi Minh City
Type of Post: British Embassy
Number of vacancies: 2
Salary Currency: VND
Salary: VND 28,144,748
Start Date: 28 August 2023

Other benefits and conditions of employment

This advertisement aims to hire 1x personnel in Hanoi and 1x personnel in Ho Chi Minh City, on a full-time and fixed term role of 12 months with possibility of renewal.
Learning and development opportunities (and any specific training courses to be completed):
The Foreign, Commonwealth and Development Office is committed to developing its staff. There will be opportunities for formal training alongside collaborating with a wide range of colleagues delivering on-the-job learning.
- Working in a diplomatic mission
- International policy skills course
- UK Diplomatic Academy foundation learning
- Regional and London-based formal learning opportunities
Employment offers are subject to successful clearance of pre-employment and security checks. Staff who are locally recruited by the British Embassy are subject to Terms and Conditions of Service according to local employment law.
No accommodation or relocation expenses are payable in connection with this position. Visa sponsorship may be possible for non-Vietnamese nationals if meet local requirements.
Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.
Disabled and ethnic minority applicants will be invited to interviews if meeting the minimum requirement of the job.

Working patterns:

This is a full-time post with 39.5 of working hours per week. The Consulate would be willing to discuss flexible working options.

Additional information

All applications must be received before 23:55 (Local Vietnam Time) on the day of the deadline indicated above.
Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.
All applicants are required to mandatorily fill the online application form completely including the employment and educational details, experience, professional skills and behaviour-based questions. We will be thoroughly reviewing the applications and incomplete form in any respect may not be considered while shortlisting for the next stage.
Only shortlisted candidates for interview will be contacted. Interviewees will be assessed on the core behaviours/qualifications listed above. Unsuccessful candidates will be notified via the system in due time. Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate”.
Please check the application centre regularly for any update on your application.

Click HERE to apply