Communications Officer


TRAFFIC, the wildlife trade monitoring network, works to ensure that trade in wild animals and plants is not a threat to the conservation of nature. It actively monitors and investigates wildlife trade and provides information to diverse audiences worldwide as a basis for effective conservation policies and programmes. TRAFFIC monitors wildlife trade at international, regional and national levels – researching both domestic and international chains ofsupply and demand to identify interventionsto increase the efficiency of management. TRAFFIC works closely with consumer groups, CSOs and governments, providing critical information on the impacts of trade, motivating efforts to increase the ecological sustainability of trade in wild species, and helping to improve enforcement of international wildlife trade controls. TRAFFIC provides information todiverse audiences worldwide as a basis for effective conservation policies and programmes.


The main function of this position is to communicate TRAFFIC in Viet Nam’s efforts to the public, partners, and others, and to manage the creation of communications materials to serve this purpose.

TRAFFIC is looking to recruit the following position:

  1. Position Title: Communications Officer
  2. Fix term:  12 months
  3. Closing date: January 4, 2021

Main Activities

The communications officer is expected to implement a wide range of communication activities under the leadership of the Country Director in liaison with the TRAFFIC staff in Viet Nam and Cambridge, UK. Expertise in communicating to a diverse audiences and in a variety of forms, including digital and print media, is required.

The main tasks of the Communication Officer include, but are not limited to the following:

  • Liaise with TRAFFIC in Viet Nam’s Office Director and TRAFFIC in Viet Nam’s Head of Communications to continual update and improve TRAFFIC in Viet Nam’s communications plan;
  • Liaise with TRAFFIC’s Head of Communications to develop cohesive, impactful communications plans for all new projects;
  • Strengthen relationships with media representatives to acquire more exposure for projects and alert media about project activities;
  • Design/develop high-quality communication materials (press releases, briefing papers, brochures, fact sheets, presentations, etc.) to distribute to external audiences;
  • Administer TRAFFIC’s Facebook, YouTube accounts, and other social media tools;
  • Manage and archive all communication items and links;
  • Provide writing and editing support to technical reports to donors;
  • Support video production;
  • Ensure effective communications at multiple levels:

– Within the Vietnam and global TRAFFIC/ WWF network, TRAFFIC GLO

– With principal partners in non-governmental organisations, government agencies, academics, industry, donor communities, and other stakeholders

– With society at large including the private sector, project target audiences, and the general public

  • Stay informed of NGO communications trends, particularly with regard to conservation and wildlife trade;
  • Identify and engage influential communications agents of change;
  • Contribute creative idea to meet and report project objectives;
  • Undertake other tasks relevant to projects as assigned.

Major Outputs/Key Performance Indicators

  • Strengthen TRAFFIC’s media reach both in Viet Nam and internationally; Deliver communications materials as per agreed deadlines and expenditure;
  • Attend team meetings, providing progress updates; Report on communication matters to relevant staff and Country Director when required.


  • Bachelor’s or Master’s degree in communications, social science, psychology, (social)marketing, project management, conservation/environment or other related related fields;
  • Minimum 3 years’ working experience preferably in communications, marketing, or social science;
  • Experience working with an international organisation is desirable;
  • Demonstrated project management skills;
  • Sound understanding of Vietnamese culture;
  • Excellent negotiation and communication skills;
  • Excellent command of English language;
  • Eligible to live and work in Vietnam;
  • Creative, flexible, and able to work under pressure;
  • The ability to travel to project locations in Vietnam or internationally when required;
  • A passion for the natural world and/or an understanding of conservation and environmental issues;
  • Committed to not using threatened species wildlife products and willing to be an ambassador for this cause even outside office hours;
  • Other necessary traits: lateral and creative thinker, of high integrity and supportive, flexible, team worker, accountable

To apply and express your interest in this position, please access the link:

Applicants are requested to apply online through the HR Management System, by opening the vacancy announcement and pressing the “Apply” button.

Applicants will be asked to create an account and submit their profile information. Applications will not be accepted after the closing date. The vacancy closes at midnight, Swiss time (GMT+1 / GMT+2 during Daylight Saving Time, DST). Please note that only selected applicants will be personally contacted for interviews.

Job Details
Organisation Name: TRAFFIC
Location: Hanoi
Application Deadline: Mon, 2021-01-04
Candidates have to confirm having received the recruitment information through the recruiting channel NGO Recruitment in the application letter for this position

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