Community Programs Manager

Friends for International TB Relief or “FIT” is a registered non-profit organization whose work is based on the vision of a world free of Tuberculosis (TB). Our mission is to promote progress on the field of TB prevention and to stop the spread of the disease. Over the past three years, we have actively participated in the eradication of TB by providing financial and technical assistance to local organizations involved in TB care and control in India and Vietnam. Simultaneously, we engaged in advocacy work through fundraising events in Germany and other industrialized countries to contribute to build and improve awareness about this global threat. In particular, since 2014 we have been supporting the implementation of a grassroots TB elimination intervention based on a holistic package of outreach activities, stakeholder engagement and comprehensive care. Besides our project work in high TB burden countries, FIT also organizes events to strengthen the awareness and understanding about TB. FIT was founded in 2012 and consists of TB activists as well as former patients. Our members reside all over the world ranging from Germany to Vietnam, Australia and the U.S., where they do their part in raising awareness and fighting the disease. Past and current partners include the Global Health & Education Trust, Otsuka, Stop TB Partnership, RESULTS Australia, HCMC Public Health Association, Vietnam National TB Control Program, Johnson & Johnson and most recently via the IMPACT TB project FIT has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 733174. For additional information please refer to our website: www.tbhelp.org   Closing date of application period: 20 March 2020 Starting date: As soon as possible Full time position: 100% FTE Duration of contract: 1 year (extension to be based on performance and availability of funds) Location: Hanoi Travel requirements: Frequent travel throughout Hanoi; infrequent travel for knowledge sharing in Viet Nam   JOB RESPONSIBILITIES: Partner Management
  • Meet with Provincial-, District-, and Ward-level health staff to discuss implementation of community programs for TB;
  • Obtain permissions for the implementation of grants from relevant authorities including the HCMC Department of Health and the People’s Committee;
  • Create workplans and protocols that are acceptable for local government authorities for the implementation of mobile X-ray events, household contract tracing and community screening activities;
  • Liaise with partners for the implementation of community-based TB active case finding, specifically regarding the establishment of activities, participant/community mobilization, trouble-shooting problems and low performance, and ensuring that deadlines are met and targets are achieved/exceeded;
  • Ensure proper and timely distribution of monetary incentives to collaborators and partners.
Program Management
  • Recruit and directly supervise the work output of several Program Officers;
  • Manage implementation of mobile chest X-ray screening, household contact investigation, and latent TB testing and treatment in line with grant workplans;
  • Ensure implementation of NTP guidelines in the community;
  • Develop Standard Operating Procedures (SOPs) for chest X-ray screening and contact investigation;
  • Communicate regularly with the district and ward level health staff to ensure consistent implementation of the project activities;
  • Trouble-shoot productivity challenges in the community;
  • Supervise the implementation of mobile chest X-ray screening events on weekends;
  • Manage supplies of testing kits and consumables for active and latent TB testing;
  • Share and explain data summaries developed by the M&E team with District TB Units, Provincial TB Hospitals, National TB Program, etc.;
Training & Mentoring
  • Prepare engaging training materials, role-play scenarios and presentations for health workers;
  • Train (and re-train) health workers on project SOPs and data collection systems;
  • Provide more practical ‘on the job’ training at the commune level so health workers are able to maximize case detection and their performance-based incentives;
  • Mentor staff based in the districts, maintaining regular communication with them about their challenges and performance;
Data Management
  • Ensure complete capture of active case finding data in the Access to Care Information System (ACIS);
  • Support the compilation of project data from districts and relay to the Monitoring and Evaluation (M&E) team;
  • Illustrate and explain performance issues utilizing project data to District TB Officers and healthcare workers;
  • Troubleshoot data quality issues in the field;
  • Communicate any issues discovered during field visits to management in a timely manner;
  • Mentor staff based in the districts, maintaining regular communication with them about their challenges and performance;
Reporting requirements
  • Prepare a weekly field visit report, detailing the work completed and planned;
  • Ensure that all project administrative documents are accurately updated and maintained;
  • Maintain detailed notes on project activities;
  • Draft and review quarterly narrative reports in English and other project deliverables to international stakeholders;
  • Coordinate with Finance & Accounting (F&A) department and administration to monitor project budgets and prepare finance reports based on generally accepted accounting principles, FIT guidelines and donor requirements;
  • Meet quarterly reporting deadlines.
Other
  • Ensure effective, timely responses to key stakeholder inquiries and concerns;
  • Provide regular status update to supervisors and other key project stakeholders;
  • Attend periodic meetings to report project progress;
  • Communicate with FIT Directors and Managers about procurement needs;
  • Assist with procurement of supplies for the project;
  • Facilitate and accompany, if possible, project site visits by external parties;
  • Assist in all aspects of the implementation of the interventions of the grant;
  • Other activities requested by FIT Directors.
  QUALIFICATIONS: Academic credentials
  • Bachelor’s degree in a field related to health, epidemiology, development, or management is required
  • Master’s degree preferred
Work experience
  • Minimum 5 years of relevant work experience required
  • Extensive experience engaging with government agencies
  • Minimum 2 years of project management experience required
  • Health-related work experience is strongly preferred
Professional qualifications
  • Self-motivated, independent working style
  • Experience with personnel management
  • Experience with working in collaboration with government health officials is required
  • Able to independently write reports and create presentations
  LANGUAGES REQUIREMENTS:
  • Fluency in Vietnamese and English (both written and verbal) is required
  APPLICATIONS SHOULD INCLUDE:
  • A cover letter written in English
  • A detailed Curriculum Vitae
  • At least two employment references (Name, Phone Number, Email Address)
  • All applicants are requested to highlight their experience managing and motivating teams of people either in their CV and cover letter.
  SUBMIT AN APPLICATION:
  • By e-mail to HR@tbhelp.org
  • Subject: ‘Application for Community Programs Manager HN
  • No later than 20 March 2020
Candidates have to confirm having received the recruitment information through the recruiting channel NGO Recruitment in the application letter for this position

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