Consultant to carry out the “Mapping and review of satisfaction assessment tools on health insurance services”

In support to the Ministry of Health to gain an overall understanding of the existing initiatives to measure the satisfaction of members of the social health insurance system in Viet Nam, identify gaps and make recommendations to enhance the satisfaction assessment in an effort to improve the quality of services towards a strengthened client-centred SHI system. The ILO – Luxembourg Programme on “Extension of Social Health Protection in South East Asia” is looking for 01 international consultant and 01 national consultant to carry out the “Mapping and review of satisfaction assessment tools on health insurance services”.

Please find more details in the enclosed TORs:

• International consultant: ToRs in English and Vietnamese
• National consultant: ToRs in English and Vietnamese

Interested candidates are requested to provide CV as well as daily consultancy fees.

Interested candidates are requested to send their applications no later than 26th March 2020 to email dungd@ilo.org copy to goursat@ilo.org.

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