National Communication Officer

Tentative effective time: June 2020 Job Title: National Communications Officer (NCO) Location: HelpAge International Office in Hanoi,Vietnam (HAIV) Around 40% travel to the field Responsible to: Country Director (CD) Relations with others: Close working relations with Country. Coordinator and all members in the HAIV team, partner organisations, project and local partners Salary scale: From 650 to 730 USD/month (full-time, gross) (Equivalent from 15 to 16.9 million VND per month) Benefit: Provident Fund (10% of base salary) and Social & Health Insurances Contract timeframe : Six months (to replace for 6-month maternity leave of a current staff), including 2-month probation (full salary) Recruitment: Local recruitment (only Vietnamese) Note: This job description is indicative of areas of work. However, given the nature of our work, some adaptations and flexibility are required. Thus, the job description (JD) will be modified from time to time, in consultation with the staff involved. Background HelpAge International in Vietnam (HAIV) supports a large network of partner organisations across the country. Partners across the network are responsible for implementing a wide range of programmes/projects funded by HAIV or HAIV’s internal and external donors. The recruitment of the NCO is to support the implementation of a HelpAge project relating to community development and relating to community-based disaster risk reduction (CBDRR) and Climate change adaptation (CCA) field in Vietnam as well. Job Purpose The NCO will support and deliver the communications and dissemination work package for the project in Vietnam. To provide support to the Country Director (CD)/Country Coordinator (CC) in areas of communications design and implementation to ensure that the HelpAge International Team in Vietnam functions effectively and efficiently. Key Responsibilities General tasks

Build engagement and following through HelpAge Vietnam’s social media channels
Provide regular media and social media reports
Work with Country teams across to implement media engagement strategies and tool kits for campaigns and events
Ensure web content is up-to-date, carrying out content audits and making any necessary improvements
Draft press releases in Vietnamese and English, handle media requests, and develop relationships with journalists
Provide guidance and training to enable colleagues and partners to produce lively and engaging content for the website
Undertake additional tasks as appropriate.
Other tasks assigned by CD/CC. Collaboration with Finance team, follow the financial guidances by Finance and Admin Manager (FAM)

Specific tasks for Inception phase

Participate in communication group with participation from consortium members, country coordinators
Produce a communication plan for Vietnam
Contribute to project and HelpAge websites
Create and regularly post on social media platforms
Communications outputs on other relevant global/national campaign days

Specific tasks for Retrospective study phase

Develop public awareness raising toolkits for use in communities
Produce social media package to share information on NCDs (e.g. graphics, infographics, etc.)
Ensure content development for website, news updates, media release, etc.
Produce project update mailings
Collect case studies to illustrate interventions in the three countries
Create posters, banners, infographics for use at workshops/conferences

Specific tasks for Baseline assessment phase

Stakeholder meeting
Produce social media packages to share information on recommendations for adjustment of NCD interventions (graphics, infographics, etc.).
Organise stakeholder workshops and advisory group meetings
Share project intermediate results and key findings and presentation of research

Specific tasks for Prospective study phase

Create and regularly post on social media platforms to disseminate information (e.g. Facebook and twitter)
Produce social media messages and news updates to share progress on NCD (e.g. graphics, infographics, etc.)
Content development and publications (for website, news updates, media release, etc).
Organise side events at international fora to share project outcomes.
Create posters, banners, infographics for use at workshops/conferences.
Create video/animations to introduce and summarise the findings of the project.
News update/mailing at key points in project progress.

Specific tasks for study E phase.

Draw lessons for policy; final stakeholder meeting
Present final practice guidelines to strengthen nationally available tools and inform international practice

Person Specification Essential

Excellent skills in writing/editing for the web, digital, social and traditional media channels in Vietnamese and English
Proven ability to write accessibly for different audiences
A good understanding of the news media in Vietnam
At least 2-years experiences of Communications Officer
Experience of managing websites and producing online multimedia content.

Experience of social networking and building online communities

Excellent analytical skills, and the ability to find creative solutions to problems.
Project management skills including scheduling, budgeting and remote working in a matrix management structure.
Able to juggle multiple tasks and work under pressure to meet deadlines.
Good team working and negotiation skills.
Knowledge of content management systems and online databases

Desirable

Experience of community engagement
Experience in health research
Experience of training and capacity building in digital and media skills
Being awareness of age, gender and disability issues. Experience in inclusion of age, gender and disability issues in the communication job.

How to apply Please submit your application document consists of:

A covering letter outlining your suitability for the role that should not be more than 1 page of A4 size
An updated curriculum vitae (CV), maximum 3 pages of A4 size
Two referees, including your most recent employer

Please put the covering letter and CV in one file and send by email to recruitment@helpagevn.org and dathq@helpagevn.org by the closing date of 30 April 2020. Please clearly note the NCO position you are applying in your email title. HelpAge International is an equal opportunities employer. With a view to minimising our administration costs we are unfortunately only able to contact again those candidates who have been shortlisted for interview