Mail Room Clerk

Announcement Number: HoChiMinh-2019-020

Hiring Agency: Consulate Ho Chi Minh City

Position Title: Mail Room Clerk - All Interested Applicants

Open Period: 11/22/2019 - 12/06/2019

Format MM/DD/YYYY

Vacancy Time Zone: GMT+7

Series/Grade: LE - 0130 4

Salary: USD $8,138

Work Schedule: Full-time

Promotion Potential: LE-4

Duty Location(s): 1 in Ho Chi Minh City, VM

Telework Eligible: No

For More Info:

Human Resources Office

84-28-35204200

HoChiMinhCityHR@state.gov

Hiring Path: Open to the public Who May Apply/Clarification From the Agency: For USEFM - FS is AA (Starting Salary). Actual FS salary determined by Washington D.C. Open to: All Interested Applicants / All Sources Security Clearance Required: Public Trust - Background Investigation Appointment Type: Permanent Appointment Type Details: Indefinite subject to successful completion of probationary period Marketing Statement: We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply. Summary: Full Time (40 hours per week) Start date: Candidate must be able to begin working within a reasonable period of time (90 days) of receipt of agency authorization and/or clearances/certifications or their candidacy may end. Supervisory Position:No Relocation Expenses Reimbursed:No Travel Required:Not Required

Duties

Serves as clerk in the Consulate mail and pouch room and is primary customer service to all mail requests via email and front counter assistance. Receives, disseminates, and dispatches diplomatic pouch, diplomatic post office (DPO) parcels, local mail, and international mail. Prepares diplomatic notes, employee passports, and various documents for shipment between the Consulate and other diplomatic missions and Vietnamese government offices. Acts as customer liaison for all postal matters within U.S. Mission Vietnam. Drives the mail truck and assists supervisor with expeditor functions at the airport for classified pouch exchanges. Assumes duties and responsibilities of Mailroom Supervisor in his/her absence.

Qualifications and Evaluations

Requirements: EXPERIENCE: At least two year work experience in a customer service position that requires record keeping and computer use. JOB KNOWLEDGE: Must be able to acquire thorough knowledge of State Department Pouch operations, airport air cargo operations and local customs regulations. Computer application experience and email usage is required. Education Requirements: Completion of secondary school (Grade 12) is required. Evaluations: This may be tested. LANGUAGE: Level III (Speaking/Reading/Writing) English and Level III (Speaking/Reading/Writing) Vietnamese is required. Please clarify level of your English and Vietnamese language skill on your application. SKILLS AND ABILITIES: Able to responsibly handle and document usage of cash fund of approximately $650 and blank purchase agreements and contracts in the per monthly amounts of: Fedex and OHL BPA- $1700-$2600, Pouch Contract - $1,400-1,700, Last Mile DPO Contract - $600-$1000. The position handles administrative aspects of the BPA into Ariba for monthly mail totals as well as pouch logistics. Basic computer skills and working knowledge of Microsoft Office applications are necessary. Ability to lift 30 kg packages, operate various machines associated with mail handling operations (e.g. franking, scales and computer). Must possess a valid driver's license (A1 and B2 Categories) [please attached valid driver's licenses] allowing operation of the mail truck and/or other vehicles as assigned by motor pool. Must be able to deal tactfully and diplomatically with Vietnamese government officials (ministry of foreign affairs, customs, etc.) when making arrangement for airport tarmac access, as well as personnel using mailroom facilities, and ensure delivery of quality customer service. EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation. Qualifications: All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

Benefits: Agency Benefits: Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Consulate General Ho Chi Minh City may receive a compensation package that may include health, separation, and other benefits. For EFMs, benefits should be discussed with the Human Resources Office. The pay plan is assigned at the time of the conditional offer letter by the HR Office. Other Information: HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference. HIRING PREFERENCE ORDER:

AEFM / USEFM who is a preference-eligible U.S. Veteran*
AEFM / USEFM
FS on LWOP and CS with reemployment rights **

* IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given. ** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau. For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

How to Apply

How to Apply: All candidates must be able to obtain and hold a Public Trust or Background Investigation clearance. To apply for this position click the “Submit Application” button. For more information on how to apply visit the Mission internet site. Note: The Human Resources Office is unable to acknowledge the receipt of your documents due to the high volume of applications received. If you do not receive a notification email from ERA within four weeks of the vacancy announcement’s closing day, it is likely that you did not qualify for the position or did not submit a complete package. Required Documents: Please provide the required documentation listed below with your application:

Copy of Orders/Assignment Notification (or equivalent)
A proof of citizenship
Residency and/or Work Permit (if you are not Vietnamese citizen)
Passport copy
High school diploma
DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
SF-50 (if applicable)
A valid driver's license (A1 and B2 Categories)

Next Steps: Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email. For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office. Thank you for your application and your interest in working at the U.S. Consulate General Ho Chi Minh City.