Marketing & Communications Executive (KOTO)


  • Organisation Name: KOTO
  • Position: Marketing Communications Executive
  • Location: Ha Noi
  • Application Deadline: 25/02/2024

Reporting Structure                                                                

This position reports to the Marketing and Communications Manager

KOTO stands for Know One Teach One. KOTO is a Vietnamese social enterprise specialising in providing at-risk and disadvantaged youth in Vietnam an opportunity to undertake a 24-month holistic hospitality training program. KOTO is based in Hanoi and has supported more than 1,000 graduates to end the cycle of poverty and truly empower our trainees to realise their dreams.

Vision Statement

We aspire for an all-inclusive world in which no one is left behind, where every individual from all backgrounds thrives and inspires through lasting life-changing journey and empowerment.

Mission Statement

As the 1st social enterprise in Vietnam, KOTO remains committed to enable the economically disadvantaged & vulnerable community by providing both transformative platform and pathways and instil the “once helped, help others” philosophy.  We proudly do it with passion, innovation & responsibility.

Value Statement

  • Respect everyone’s dignity & self-worth
  • Act with professionalism and lead by example
  • Be driven by passion and purpose
  • Love ourselves and KOTO family
  • Innovative approach in action


  •  Promote KOTO values and KOTO enterprise services on various media (online/offline), including social media groups and professional platforms to expand KOTO’s network within NGO related industry. Network with experts and potential clients to drive KOTO brand awareness.
  • Collaborate with KOTO Foundation and Restaurant to produce marketing materials to prepare for the marketing calendar. Coordinate the design of promotional material and distribute in online and offline channels.
  • Digital marketing: Monitor corporate website and social media pages and address clients’ queries. Produce marketing copy for KOTO website and social media channels.
  • Internal communication: Craft and send regular newsletters with organization updates.
  • Planning and reporting: Planning and budget tracking and reporting for marketing/fundraising campaigns and events.
  • Event management: Coordinate and manage KOTO’s annual and seasonal events.
  • Manage customer feedback to inform related departments.


  • 1-2 years’ experience as a Marketing Communications Specialist or similar role
  • Familiarity with B2B and B2C advertising campaigns
  • Hands-on experience organizing internal and external events.
  • Hands-on experience with web content management tools, like WordPress, Wix,…
  • Proficiency in MS Office
  • Proficiency in Canva or other design supporting tools.
  • Knowledge of SEO and Google Analytics and social media marketing.
  • Excellent verbal and written communication skills. Fluent in English
  • Bachelor’s degree in marketing, Communications, Public Relations or relevant field


Work Hours: Your standard work schedule will be from 8:30 AM to 4:30 PM, Monday through Friday, primarily at KOTO office at 18A Ngô Tất Tố, Văn Miếu, Đống Đa, Hà Nội.

Professional Growth: You will have the valuable opportunity to collaborate closely with an experienced line manager, fellow staff members, foreign volunteers, and experts.

Supportive Work Environment: We cultivate a compassionate and supportive work environment that prioritizes the well-being and professional development of our team members.


Interested candidates are encouraged to provide their detailed Curriculum vitae (CV) with Letter of application to by February 25th, 2024.

Selection and interviews will be conducted on a rolling basis and candidates are encouraged to apply as soon as possible.

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