Member Services Assistant Intern

AmCham Vietnam in Ho Chi Minh City is an independent association of American and international businesses. With about 500 companies and more than 1,000 representatives, our membership in manufacturing and sales, transportation and logistics, professional and business services, and travel and tourism firms are unified by a common objective to promote trade and investment between Vietnam and the United States. We offer regular events, committees that cooperate with government authorities to create a better business environment, and Corporate Social Responsibility Group to strengthen the community through programs that focus on education and healthcare.

AmCham Vietnam – Ho Chi Minh City Chapter is now offering paid internship opportunities as below:

 

Job Description:

A great opportunity for an extraverted self-starter seeking a marketing or customer relations position, as well as exposure to a wide range of U.S., Vietnamese, and international business representatives. The Membership Services Assistant position is the first contact most members have with AmCham, and whom they turn to for information. A customer-oriented mindset, ability to work as part of a team, can-do attitude, and a genuine desire to promote AmCham and the U.S.-Vietnam trade and investment partnership is essential. This role will involve regular interactions with all members of the AmCham team, as well as AmCham members and their staff to help them renew and update their membership, as well as maximize membership benefits. This position will also support AmCham events, including our 2020 Governors Ball.

Starting: October 20, 2020

Duration: 4 months (might extend 3 more months; please only apply if you can commit with this duration)

Working Schedule: 40 hours/week (additional hours will be assigned for major events throughout the year, with overtime paid)

 

Responsibilities:

– Assist the Membership Manager in responding to members, partners, or stakeholders’ inquiries regarding membership applications and services, sponsorship for AmCham’s major events, or the AmCham Member Discount Partner program;

– Invite members to renew their membership, and follow up with them to finalize the renewal process;

– Help the Membership Manager to onboard new members, organize New Members Orientation Meetings, and prepare the monthly Membership Minute and Report;

– Check all application documents, including research to obtain more information about the new applicants if necessary;

– Maintain and update member’s and partners’ records accurately;

– Work with business partners on member benefits;

– Prepare marketing materials regarding membership services;

– Assist in the preparation, coordination, and execution of major events;

– Serve as AmCham receptionist; and

– Additional responsibilities as assigned/

 

Requirements:

– Customer-service mindset

– Strong communication skills in Vietnamese and English (verbal and non-verbal)

– Good time and task management skills

– Strong data management skills, detail-oriented – Integrity, team-work skills

– Microsoft Office efficiency

– Basic sales skills a plus

 

Benefits:

– Paid internship with allowance

– Parking permit at New World Hotel

– Networking opportunities with AmCham member executives and staff at AmCham events. – Opportunities to attend AmCham Business Intelligence briefings, as well as CSR, cocktail, dinner, and gala events.

 

Work Location: AmCham Office, Suite 323, New World Hotel, 76 Le Lai St., Dist. 1, HCMC, Vietnam

Send your CV to: amcham.membership@amchamvietnam.com

Email Subject: [AmCham-Fulltime Internship] Full Name

Deadline for application: 14 October 2020.

Recent Job

Cán Bộ Nghiên Cứu Thực Địa

VQG Cúc Phương, Nho Quan, Ninh Bình
Deadline: 20/11/2020

Project Assistant

Ho Chi Minh
Deadline: 25/10/2020

Communications Manager

Ha Noi or Hue
Deadline: 01/11/2020

Local IT Support

Home-based and Ha Noi
Deadline: 23/10/2020

Designer Consultant

Ha Noi
Deadline: 21/10/2020

MEL Specialist

Hanoi
Deadline: 23/10/2020

Business Development Manager

ChildFund

31/10/2020

Spotlight Programming support Intern within the Technical Unit

UN Women

28/10/2020

Data Entry/Research Assistant (JDHAN_1020_011)

OUCRU

01/11/2020

Cán Bộ Nghiên Cứu Thực Địa

Save Vietnam's Wildlife

20/11/2020

Community Volunteer for Research (for Moc Hoa)

UN Volunteers

01/11/2020

Community Volunteer for Research (for Cao Bang province)

UN Volunteers

01/11/2020

Community Volunteer for Research (for Mong Cai city, Quang Ninh province)

UN Volunteers

01/11/2020

Community Volunteer for Research (for Lao Cai province)

UN Volunteers

01/11/2020

Community Volunteer for Research (for Dien Bien Phu province)

UN Volunteers

01/11/2020

Community Volunteer for Research (for Minh Hoa District, Quang Binh province)

UN Volunteers

01/11/2020

Data Compiling and Translation Officer

UN Volunteers

01/11/2020

Community Volunteer for Research (for Nghe An province)

UN Volunteers

01/11/2020

Community Volunteer for Research (for Huong Hoa District, Quang Tri province)

UN Volunteers

01/11/2020

Community Volunteer for Research (for Ngoc Hoi District, Kon Tum province)

UN Volunteers

01/11/2020

Technical assistance to the ministry of labour, invalids, and social affairs for the development of social work as a profession in Viet Nam

UNICEF

02/11/2020

International consultant to assess drivers and constraints for occupational safety and health in the coffee global supply chain in Viet Nam

ILO

31/10/2020

International Individual Consultancy for a Comprehensive Study on School Related Factors Impacting Mental Health and Well-being of Adolescent Boys and Girls in Viet Nam

UNICEF

25/10/2020

National Project Coordinator - NOB (Ship to Shore SEA Project)

ILO

18/10/2020

Research Assistant Consultant

IOM

28/10/2020

National Social Media Communication Consultant

UNICEF

25/10/2020

Organisation