Assistive technology (AT) is a subset of health technology that refers to assistive products and related systems and services developed for people to maintain or improve functioning and thereby promote well-being. Examples of assistive products include hearing aids, wheelchairs, communication software, spectacles, incontinence products, and pill organizers. It enables people with difficulties in functioning to live healthy, productive, independent and dignified lives, participating in education, the labour market and social life.
Worldwide, over one billion people are in need of AT, a number predicted to rise to two billion by 2050 due to population ageing and a rise in non-communicable diseases. Yet, only one in every 10 people who need AT – to learn, to work or to fully participate in their communities – have access. This gap is even more prominent across low resourced settings, especially in low- and middle-income countries (LMICs).
In response, WHO established the Global Cooperation on Assistive Technology (GATE) initiative in 2014 to improve access to high-quality assistive products by focusing on five interlinked areas (5P): people-centered policy, products, provision, and personnel. The GATE initiative aims to provide technical assistance to Member States to meet their related commitments and realize strategic actions to improve access to AT. In May 2018, the Seventy-first World Health Assembly adopted resolution WHA71.8, urging Member States to take effective actions in developing, implementing, and strengthening policies and programmes that improve access to AT.
To support AT policy and programme development, WHO has developed an assistive technology toolkit, which collects comprehensive information about population need for AT and the system’s capacity to finance, procure, and provide AT. One of the tools is the assistive technology capacity assessment (ATA-C).
The ATA-C is a systems-level assessment of a country’s capacity to finance, procure, and provide assistive technology. It consists of a preparatory phase, data collection phase, reporting phase, and consensus building and action planning phase.
In response to the request for technical assistance from the Ministry of Health Viet Nam, the ATA-C will be conducted jointly by the Ministry of Health, WHO and USAID’s implementing partner of the International Center working in the area of the AT and supported by a team of national and an international consultant. This term of reference is for a team of National consultants.
2. Planned timelines (subject to confirmation)
Start date: 15/09/2020
End date: 15/03/2021
3. Work to be performed
The national consultant is expected to work closely with the international consultant all throughout the different stages of the assessment. In addition, the national consultant will work in close collaboration with the Ministry of Health, WHO and key stakeholders including USAID’s implementing partners.
Output/s and Deliverables
Output 1: Preparation phase: The priority at this phase is to familiarize with the WHO ATA-C tools and the stages of implementation.
Task 1.1: Attend an orientation mission/webex meeting and contribute to the
development of methodology for adapting the ATA- C in Viet Nam
Deliverable 1.1: Assessment methodology finalized
Task 1.2: Map out AT stakeholders in Viet Nam and identify AT data sources
Deliverable 1.2: Stakeholders mapping completed
Task 1.3: In coordination with MOH, modify the adapted model ATA-C questionnaires for the context of Viet Nam.
Deliverable 1.3: Adapted model ATA-C questionnaires
Task 1.4: Develop the schedule for data collection at the field.
Deliverable 1.4: Schedule for data collection at the field
Output 2: Data Collection phase: The national team, with guidance from the international consultant gathers data through semi-structured interviews with identified stakeholders.
Task 2.1: Coach the assessment team and conduct field testing of adapted questionnaire and provide feedback to international consultant; and working with the international consultant, adjust questionnaire as needed based on field testing.
Deliverable 2.1: Field testing report and revised questionnaires
Task 2.2: Work with the assessment team to carry out stakeholder interviews and address any missing information.
Deliverable 2.2: Filled questionnaires
Output 3: Data Consolidation and analysis: All information gathered from interviews, desktop research and other sources consolidated in one place.
Task 3.1: Organize/collate/combine data using the model data consolidated spreadsheet as required and forward to international consultant.
Deliverable 3.1: Completed data set
Task 3.2: Work with the international consultant for data analysis.
Deliverable 3.2: Preliminary results of data analysis
Output 4: Reporting: Draft report to share assessment findings with stakeholders
Task 4.1: Work with the international consultant to develop the outlines of the draft report; and provide and verify information in the draft report written by the international consultant
Deliverable 4.1: Draft outline report
Task 4.2: Refine the translation of the draft reports written by the international consultant; and In coordination with key stakeholders, share the first draft of the report to members of the technical working group for their feedback.
Deliverable 4.2: Translated draft report shared to stakeholders
Task 4.3: Collect further data and address any missing information; and In coordination with MOH, facilitate technical meetings review to the draft reports and collate feedback.
Deliverable 4.3: Consolidated comments from stakeholders and required additional data as needed.
Output 5: Consensus building through stakeholder workshop
Task 5.1: In coordination with MOH and WHO, facilitate a technical workshop to present the key findings of the assessment.
Deliverable 5.1: Final consultancy report.
4. Specific requirements
Master degree in relevant areas (public health and/or rehabilitation related areas, assistive technology, social sciences or similar)
At least 5 years of experience in public health, rehabilitation, healthcare and/or health technology management.
Experiences in conducting researches, assessments and evaluations.
Experience of working with National AT stakeholders (such as National government departments, institutions, service providers) is an asset.
Skills / Technical skills and knowledge:
Technical knowledge of National health policy and healthcare/health technology
management including provision of assistive technology and medical devices in Viet Nam.
Data analysis and writing report in public health field Good communication and
Native in Vietnamese
Good knowledge in both written and spoken English
Teamwork, professionalism, flexibility and an understanding of working with people from diverse backgrounds
5. Place of assignment
The consultant will work on part-time basis with travel within Viet Nam for stakeholder interviews and consultations, and remote working with the international consultant.
6. Medical clearance
The selected Consultant will be expected to provide a medical certificate of fitness for work.
The Consultant is expected to travel to six locations within Viet Nam that is representative for different areas in Viet Nam. In addition, the consultant may also be required to travel to several specific locations depending on the agreed data collection plan.
Please take note of the following when submitting application:
- The contractor will be responsible for paying taxes, if any.
Application letters and updated CVs in English should be received on/or before 4
September 2020 and should be addressed to:
World Health Organization
UN Building, 304 Kim Ma Street,
Hanoi, Viet Nam
For further information on this Call for Expressions of Interest, please contact: