National Specialist

• FAO is committed to achieving workforce diversity in terms of gender, nationality, background, and culture
• Qualified female applicants, qualified nationals of non-and under-represented member nations, and person with disabilities are encouraged to apply
• Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct and to uphold our values. FAO has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and FAO, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination
• All selected candidates, therefore, will undergo rigorous reference and background checks
• All applications will be treated with the strictest confidentiality
• The incumbent may be re-assigned to different activities and/or duty stations depending on the evolving needs of the Organization

Reporting Lines

• Overall supervision: Nguyen Song Ha, AFAOR (Programme);
• Direct supervision: Hoang Van Tu, Programme Officer - Food Systems.

Tasks and responsibilities

• Conduct need assessments and on-the-job training courses for homestays on homestay operation: room and bedding, cooking, catering, reception;
• Surveys and develop CBT service products;
• Design and operate marketing and sale instruments;
• Conduct on-the-job training for homestays on marketing and sale skills;
• Conduct on-the-job training courses on the operation of CBT services.

Minimum Requirements

• Certificate on tourism or related disciplines;
• 5 years of experience in CBT product development;
• 5 years of experience and skill in CBT training and advice;
• National of Vietnam.
• Working knowledge of Vietnamese – Must; English - Preferable.

• Results Focus;
• Teamwork;
• Communication;
• Building Effective Relationships;
• Knowledge Sharing and Continuous Improvement;

• Work experience with the Government of Viet Nam;
• Extent and relevance of experience in agro-ecotourism and organic agriculture;
• Knowledge and experience in consumer behaviour and market analysis;

• Relevant academic background;
• Relevant knowledge and experience in on CBT product development;
• Experience and skills in CBT training and advisory services;
• Experience in homestay management and operation;
• Experience in travel/tourism marketing and sales;
• Communication skills (Vietnamese and English).
• Experience in homestay management and operation;
• Experience in travel/tourism marketing and sales;