Online Education Assistant

OneSky is an international NGO operating in Vietnam since 2017. We create and implement simple, replicable early learning programs that provide nurturing, responsive care, transforming the lives of thousands of at-risk children every day and ensuring that those most in need have a second chance at childhood.   Job Overview The Online Education Assistant Manager is responsible for supporting the Web Operation Manager in managing, operating and maintaining OneSky's OneBigFamily website and supporting the implementation of online learning program, including working with the trainers in enhancing the participation of trainees on the website and virtual meetings, technical support to users and support trainers in creating activities for graduated trainees. The Assistant works closely with the Web Operation Manager and the in-country early learning specialist and trainers to promote on-going participation on OneBigFamily. (OneBigFamily is a platform for early childhood trainers and caregivers to participate in online learning experiences)   Job location Da Nang (preferred), Quang Nam, Hai Duong   Job Requirement - At least 2 years of experience in communication / administration / education / training / community - Be able to effectively communicate in Vietnamese with the community and colleagues - Strong English written skills and ordinary English oral communication skills - Be tech-savvy, able to use basic digital and online communication tools - Experienced in using and troubleshooting technological equipment including laptop, tablet, smartphones for - personal and / or professional purposes - Be able to travel and work in community occasionally - Strong work ethic with demonstrated collaborative and coordinative skills - Be open and active to learn about education and technology - Passion with education and community work - Organizational skills related to managing multiple tasks and meeting deadlines   Job Description I. OneBigFamily operation: - Work with the Vietnamese and international team to assist in enhancing the participation of trainees/caregivers on OneBigFamily website - Train users to register and navigate OneBigFamily. Provide additional support when necessary. - Support the web operation manager in managing the day to day operation of all online activity and learning experiences on OneBigFamily. - Manage access to the platform and provide support to users so they can maximize its potential. - Support the Vietnam trainers and trainees in accessing OneBigFamily website on tablets and smartphones and together support the trainees in logging in the website. - Work with the Vietnam trainers team to plan activities for graduated trainees and organize offline meeting for graduated trainees. - Collect stories of trainees and write an articles if any during working on OneBigFamily and with the trainers. - Record and report to the web manager any issues or notable activities on OneBigFamily in order to support users in learning on the website. - Complete tasks assigned by the Web Operation Manager: Record activities on OneBigFamily, important feedback, collect questions of trainees, support trainers in facilitating the groups. - Record best practices in the fields of child development and education on OneBigFamily. II. Online learning support: - Support the deployment of other online learning programs and tools for trainers and trainees - Troubleshoot and support solving basic devices and software issues - Report technical issues to program supervisors III. Other duties as assigned by Web Operation Manager and early learning specialist. - Reports to the Web Operation Manager. - Benefits - Salary and social insurance - Training opportunities - Open and supportive work environment - Career development in education and community work For more details, please click here. Interested applicants please submit a CV to sophie@onesky.org. Deadline application: before 10/8/2020  Kênh kiến thức kỹ năng, phát triển bản thân, hướng nghiệp, blog nhân sự

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