Operations Officer (CHANGE)

  • Reported to: Finance & Operations Manager
  • Weekly Hrs: 40 hours
  • Compensation and Benefits: Subject to negotiation
  • Basic Job Description: The Operations Officer is responsible for the organization’s administrative tasks and human resources.

Tasks and responsibilities: 

The operations officer will be required to perform tasks, but not limited to, as follows:

1. Administrative tasks (30%): 

  • Manage office supplies and equipment, food & beverages in the office;
  • Manage legal papers storage system, including contracts, MOUs, and others;
  • Manage IT work of the organization: Security, email system,..
  • Be responsible for working with outsourced service units: parking, office cleaning, including signing contracts, performing renewal and payment procedures;
  • Work with the governing body, tax, insurance or relevant government agencies on changing and updating legal information of the organization;
  • Develop, announce and ensure the implementation of the organization\'s regulations and code of conduct.

2. Human resources (60%): 

a. Recruitment (20%): 

  • Develop plan and annual budget for recruitment;
  • Perform screenings on resumes and interview candidates;
  • Conduct job offer process, negotiate salary and benefits;
  • Submit proposal to the management to improve the work quality of employees;
  • Be in charge of implementing and managing labor contracts and employee information records.

b. Salary and benefits (20%): 

  • Build salary scale, salary regulations and allowances according to ranks; welfare policy, insurance policy, and tax payment…
  • Carry out registration of personal tax identification numbers, registration of dependents with tax authorities for all employees;
  • Build an effective evaluation system for each job position and ranking;
  • Plan, develop budget and organize internal events, and periodical health check,
  • Maintain a healthy working environment and take care of employees\' health.

c. Training and development (20%): 

  • Survey training needs and make training plans and annual budget estimates;
  • Prepare facilities and equipment for staff training programs and events;
  • Monitor and evaluate the quality of training programs conducted;
  • Improve and develop the training programs.

3. Others (10%): 

  • Develop and maintain organizational culture;
  • Provide support to program managers on legal issues: advise on issues related to legal documents;
  • Work with authorities and law firms to support legal issues related to employees, contracts, organizational issues...
  • Recruit volunteers for events and programs when needed. Develop and maintain the volunteers network.

1. Qualifications: Bachelor\'s Degree in the relevant scope of work.

2. Work experience: At least 6 months of experience in a similar position.

3. Skills: 

  • Fluent in English
  • Knowledgeable with local labor law, social insurance and processes
  • Computer skills in Word, Excel, Power Point, Adobe.
  • Communication skills in writing and speaking
  • Problem-solving skills
  • Team-work skills
  • Independence

4. Attitude & Qualities: 

  • Integrity, honesty, good health, agility and high responsibility in work
  • Good analytical and synthesis thinking skill

Benefits: 

  • All compensations and benefits regulated by Vietnam’s laws;
  • Frequent opportunities for training, seminars, and workshops to increase your capacity;
  • Opportunities to  expand your social and professional networks and life experiences;
  • Great opportunity to work with reputable partners;
  • Improve skills and experiences in the non-profit sector
  • Hands-on and immersive experiences to develop and implement work for good causes;
  • Good springboard to apply for scholarships to study abroad;
  • Retreats and fun celebrations with the team.

Interested candidates are invited to send their application (including a Letter of Motivation and a CV with desired salary) to the Human Resource Division via the email address hr@changevn.org.

Before 39 September, 2022 

Email subject: [CHANGE] Operations Officer_Full name.

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