People Operations Associate


Organization Profile

Room to Read is a global organization transforming the lives of millions of children in low-income communities by focusing on literacy and gender equality in education. Founded in 2000 on the belief that World Change Starts with Educated Children®, our innovative model focuses on deep, systemic transformation within schools during two time periods that are most critical in a child’s schooling: early primary school for literacy acquisition and secondary school for girls’ education. We work in collaboration with local communities, partner organizations, and governments to develop literacy skills and a habit of reading among primary school children and ensure girls can complete secondary school with the skills necessary to negotiate key life decisions. By focusing on the quality of education provided within the communi-ties and ensuring these outcomes are measured, we have created a model that can be replicated, localized and sustained by governments. Room to Read has benefited 16.8 million children across over 37,000 communities in Bangladesh, Cambodia, Grenada, Honduras, India, Indonesia, Jordan, Laos, Myanmar, Nepal, Rwanda, South Africa, Sri Lanka, Tanzania, Vietnam, and Zambia. Learn more at www.roomtoread.org.

In Vietnam, Room to Read has been providing educational support in 20 years, establishing our presence in 35 provinces.

Position Overview:

The People Operations Associate (POA) will be responsible for supporting People Operations Manager (POM) in managing People Operations support services include personnel administration, logistics support for hiring process, logistics support for staff development and Room to Read learning resources, staff meeting and team building activities, staff orientation program, management of employment contracts and personnel records, administer compensation and benefits plan, and follow up People Operations-related rules and regulations. This position will directly report to the People Operations Manager.

Duties & Responsibilities:
  • Facilitate operational systems for managing necessary human resource functions to implement the approved policies including Employee Handbook, Performance Management System, Travel and Expense Reimbursement Policy and other employee-related rules and regulations.

  • Identify labor related legal requirement and reporting regulation affecting human resource functions. Maintain good relations with Labor department, outsourcing vendors and prepare necessary information required for compliance.

  • Act as Learning Resource (Library) Officer to manage and provide necessary training resources and materials to all staff at both Country Office and Field Offices as a part of staff development program.

  • Coordinate and organize logistics to both in house and off-site staff training, workshop, meeting and other capacity building programs to meet the identified development needs. Maintain all records related to staff development activities.

  • Developing/updating orientation materials and in conducting new staff orientation program.

  • Educating RtR Vietnam staff members (new & existing staffs) regarding changes/updates of personnel policies and guidelines, compensation and benefits, as well as responding to general and specific inquiring on People Operations issues.

  • Administer compensation and benefits for RtR staff including tax and insurances declaration report, monthly declaration report and process all payments to government.

  • Compile and update information include prepare People Operations log report, update monthly staff contact list, prepare staff turnover and other People Operations matrices report, and update employee bio information.

  • Maintain employee filing system and staff database record which currently in Work- Day.

  • Coordinate job announcement/head-hunting process, application screening, and interview/written test process. Take part as an interview panel member as and when needed.

  • Manage and follow up the Joined Annual Calendar events, update Paid Time Off (PTO) report and inform to staff, design annual leave plan to encourage staff to use their leaves and maintain all leave records.

  • Determining and recommending employee relations practices necessary to establish positive employee-employee relationships and employee-employer relationship.

  • Follow up on all operational and logistical matters with regard to staff-related activities include support logistics for grouped trainings/workshop, staff forum, staff annual meet-up (retreat) and other team building activities.

  • Provide regular updates on People Operations activities and plans at regular meetings with staff, and GO as and when required.

  • Handle routine secretarial tasks for People Operations Department e.g. filing, budgeting, financial disbursement process and drafting routine correspondence with staff and partners.

  • Perform other duties as assigned by supervisor.

Qualifications: Required:
  • Bachelor degree in Human Resources Management, General Management, Administration or related field

  • Minimum of 1-2 years of professional experience in Human Resources or Administrative position

  • Experience in successful implementation of a wide range of responsibilities in a prior human resources or administrative position

  • High level of reliability, honesty, and trustworthy

  • Good facilitation skills and ability to manage groups

  • Ability to work independently, under pressure

  • Good/professional verbal and written communication skills in English and Vietnamese

  • Computer literate: Ms Word, Excel, Power Point, and any Human Resources Management database

Preferred:
  • Experience in supporting and developing the Human Resources Department in non-for-profit organization

  • Good decision-making, reasoning, judgment, coordination, and collaboration skills

  • Strong planning and management skills

  • Strong organizational skills with good attention to details

  • Strong people-oriented skills with good teamwork spirit

  • Willing to travel and work at the field if required.

Compensation:  

Room to Read offers a competitive salary with excellent benefits. The non-monetary compensation includes a unique opportunity to be part of an innovative, meaningful, fun, and rapidly growing organization that is changing transforming the lives of millions of children in developing countries by focusing on literacy and gender equality in education.  

Room to Read is proud to be an equal opportunity employer committed to identifying and developing the skills and leadership of people from diverse backgrounds. Room to Read is a child-safe organization; all personnel are expected to adhere to Room to Read’s Child Protection Policy and Child Protection Code of Conduct.

Location(s) Vietnam - Main - Ho Chi Minh

To be successful at Room to Read, you will also: 

  • Have passion for our mission and a strong desire to impact a dynamic nonprofit organization
  • Be a proactive and innovative thinker who achieves results and creates positive change
  • Have a very high level of personal and professional integrity and trustworthiness
  • Embrace diversity and a commitment to collaboration
  • Thrive in a fast-paced and fun environment

Room to Read is proud to be an equal opportunity employer committed to identifying and developing the skills and leadership of people from diverse backgrounds. EOE/M/F/Vet/Disabled

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