Program Officer, Arts and Creative Industries

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.

Contract: One year

Location: Hanoi

Salary: Pay Band H/4

Closing Date:  Monday 23 Aug 2021 - 23:59 Vietnam Time (GMT +7)

Link to apply:

Role Purpose

  • To contribute to the delivery of high quality and high impact activities under the Arts and Creative Industries
  • To play an active role in ensuring high visibility of the British Council arts and cultural activities to relevant stakeholders and the general audiences.

Main opportunities/challenges

  • Opportunities to develop understanding of work in international cultural relations, especially between the UK and Vietnam, and to acquire practical skill sets necessary for management of the arts and creative industries.
  • Opportunities to work in development projects in arts and culture sector which might require frequent travel.
  • Challenge of working in a fast-paced environment, which requires high capability in dealing with multiple tasks, paying attention to small details, and meeting tight deadlines

Main Accountabilities

Programme support

  • Works alongside with the Arts Managers and team members in the organisation of events such as festivals, exhibitions, performances, workshops, conferences, cultural exchange visits, etc. by fulfilling the following specific tasks:
    • liaises with external stakeholders, delivery partners, and goods and service providers in implementing activities;
    • under-takes vendor set-up, liaisons, and payment accordingly to plans following the procurement policy and in agreement with Arts Managers; 
    • coordinates logistics and administrative support for events
    • under-takes audience survey where appropriate; 
    • coordinates partners’ feedback on projects/programmes/activities by the team;
    • coordinates the production and distribution of promotional items as well as publicity arrangement at events; 
    • plays a key role in the up-keeping of contact database, filing documents, and publications;
    • coordinates arts content for office e-zine, web page, and other social media channels to ensure visibility of all projects/programmes/activities by the team.
    • supports in collecting data/statistics/stories for reporting purpose
  • Finance and resource management & support
    • Manages procurements of goods/services, contracts with partners, suppliers, and consultants as agreed by Arts Manager, in compliance with the procurement procedures of the British Council, and by using the British Council financial application.
    • Checks the financial supporting documents submitted by the grantees following the grant projects financial report.
    • Monitors and takes responsibility for small-scale resources/cash/stock, following established procedures and ensures that equipment and materials are available and ready to use when needed
    • Registers expenditure contracts into the contract register portal and files the scanned copies of contracts properly
  • Relationship and stakeholder management
    • Proactively communicates and liaises with others (inside and outside the British Council) to ensure effective coordination and delivery of events, services and activities
  • Managing self and others
    • Plans and prioritises own work activities, responding to changing requirements to ensure effective delivery of responsibilities over a daily/weekly time horizon
    • Tasks and coordinates others (e.g. internal colleagues or external contractors/suppliers) to complete time-limited, straightforward activities, within established procedures, in order to ensure efficient delivery of services.  Monitors task completion to agreed quality and time standards.


  • Graduate degree from relevant field such as arts, culture or business management/administration, international relations, English, and other social sciences
  • English at Proficiency Level (4 skills)
  • Good knowledge of work in the arts, cultural relations, education, or civil society;
  • Proven track record in event organisation
  • Minimum 2-years of experience in project-based communication, administration and procurement work, who is comfortable working independently with only few guidance and committed to work in a dynamic and engaging environment
  • Applicant with experience working in development projects administrative support and have basic understanding of Viet Nam arts and culture is preferable


  • Professional development opportunities
  • Leave and Holidays
  • Health Insurance

Additional Information

  • As we cannot sponsor work passes, applicants must already have the right to live and work in Vietnam.
  • The British Council operates seven days a week. All posts may be required to follow working pattern that include unsocial hours. Travel for business purpose could be part of the duties. 

If you have any problems with your application please email

Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.

Link to apply

Job Details
Organisation Name: British Council
Location: Hanoi
Application Deadline: Mon, 2021-08-23

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