Program Officer, E-Learning (Clinton Health Access Initiative)

General Information:

• Position: Program Officer, E-Learning
• Base Location: Hanoi with light travel
• Duration: One year, extendable based on performance and funding
• Start date: June 2024
• Reports to: Program Manager

About CHAI

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

Job Description

Key Responsibilities

• Collaborate with subject matter experts and government partners to translate traditional in-person training content into digital e-learning formats.
• Identify and evaluate open-source e-learning software suitable for the organization's needs; recommend systems based on functionality, usability, and compatibility.
• Work closely with programmers and IT specialists to customize e-learning software, ensuring it meets specific training objectives and accessibility standards.
• Oversee the development of engaging and interactive e-learning modules, incorporating multimedia elements (videos, animations, quizzes) to enhance learning outcomes.
• Conduct training needs assessments to identify gaps in current training programs and recommend enhancements based on e-learning best practices.
• Manage project timelines and resources to ensure the successful implementation of the e-learning system.
• Facilitate the set-up and management of user accounts.
• Monitor and evaluate the effectiveness of e-learning modules, gathering feedback from users to continuously improve the digital learning experience.
• Stay abreast of the latest trends in e-learning technology and pedagogy, making recommendations for future enhancements.

Qualifications

• Vietnamese citizen (due to travel permissions) who is comfortable traveling to provinces
• Bachelor’s degree in Education, Information Technology, health, business or related field.
• Experience in developing and implementing e-learning systems or digital education platforms.
• Strong understanding of instructional design principles and e-learning software, including open-source options.
• Strong collaboration and negotiation skills to work effectively with government partners, subject matter experts, and technical teams.
• Proficient in IT and computer systems, with hands-on experience in software customization and digital content creation.
• Excellent verbal and written English and Vietnamese communication skills.

Advantages

• Experience in implementing health projects
• Understanding of Vietnam’s health care system
• Exceptional problem-solving skills and quantitative and qualitative analytical capabilities including demonstrated ability to steer decisions based on data

How to apply

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