Program Officer, Information Technology

Terms of Reference – Program Officer, Information Technology

Clinton Health Access Initiative, Vietnam

  • Position: Program Officer, Information Technology
  • Work place: Hanoi with potentially significant travel
  • Duration: One year, extendable based on performance and funding
  • Start date: August 2022
  • Reports to: Program Manager

🔵 About CHAI:

The Clinton Health Access Initiative (CHAI) is a trusted advisor to governments worldwide, helping them transform the way they provide health services. Established in Vietnam in 2006, CHAI works with a number of departments in the Ministry of Health to help reach national goals related to COVID-19, hepatitis, TB, malaria and vaccination. CHAI has emphasized a sustainable and integrative approach to health systems strengthening premised on a close partnership with government to build national capacity so that programs can continue without our support.

CHAI’s team in Vietnam consists of a core of 18 staff in addition to staff at the regional and global levels.

🔵 Description

The Program Officer must be comfortable with information technology (IT) and will support one or more of the following areas: strengthen Vietnam’s prevention, diagnostic and care and treatment system related to COVID-19, TB, and/or hepatitis.

This work will require close engagement with government and programming company partners, but does not need computer programming experience.

🔵 Main Responsibilities

  • Help design and develop data management systems
    • Visit sites to better understand health worker needs
    • Sketch upgrades and communicate upgrade needs to the programmers
    • Test all features and make further recommendations for improvement
  • Help plan and implement all systems-strengthening activities at the central and implementation levels
    • Facilitate training of health workers, including those related to screening, diagnosis, clinical, monitoring and evaluation.
    • Support diagnosis and treatment sites to adhere to national guidelines
    • Support implementation level facilities to access diagnosis and treatment commodities
    • Monitor field activities to ensure effective implementation
    • Support related policy development and rollout
    • Support electronic tools development and rollout as needed
  • Ensure all projects adhere to financial guidelines
    • Assist project partners to develop and adhere to budget and monitor expenditures
  • Communications
    • Translate/interpret for foreign staff as needed
    • Translate official documents as needed
    • Assist with report-writing as needed
    • Assist with proposal development as needed

🔵 Qualifications

  • Vietnamese citizen (due to travel permissions) who is comfortable traveling to provinces in Vietnam
  • IT, medical, public health, clinical laboratory sciences, development, or business degree
  • Minimum two years’ experience in implementing health or development programs
  • Strong written and oral English and Vietnamese communication skills
  • Excellent computer and IT skills
  • Exceptional problem-solving skills and quantitative and qualitative analytical capabilities including demonstrated ability to steer decisions based on data
  • Strong interpersonal skills and ability to build relationships in a challenging multicultural environment
  • Ability to manage numerous work streams simultaneously

🔵 Advantages:

  • Experience working with government institutions
  • Advanced degree in public health or business
  • Experience in working in the health sector

A one page cover letter should specify the position sought and highlight why the candidate believes they are the right person for the position. A CV detailing professional experience and relevant qualifications should be provided. Interested candidates should send materials to vietnamjobs@clintonhealthaccess.org. Indicate position sought in the subject line. Applications will be reviewed as they arrive, but must be received by June 30 2022. Only shortlisted candidates will be invited for interview.

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