Project Country Coordinator

Job Title : Project Country Coordinator - PCC

Work base : HelpAge International Office in Hanoi, Vietnam (HAIV) Around 35% traveling to the fields

Contract timeframe : From the third week of Nov 2021 to Dec 2022 (with possible extension) 2 month probation (full salary)

Responsible to : Country Director (CD) or National Program Manager (NPM)

Relations with others : Close working relations with all members in the HAIV team, partner organisations, projects and local partners

Salary : 850 USD/month (full-time, gross) (Equivalent: 19.7 million VND per month)

Benefit : Provident Fund (10% of base salary) and Social, Health and Unemployment Insurances

Recruitment : This position is opened for Vietnamesenationals only

Application closing date : 08 November 2021

About our organization

HelpAge International is global network of organisations working towards a world where older people fulfil their potential to lead active, dignified, healthy and secure lives. The HelpAge global network is made up of 158 members in 86 countries working to support older people and promote their rights, with programmes managed by hubs in London, Africa, Asia and the Middle East.

HelpAge International in Vietnam (HAIV) is the country office of HelpAge International, working with partners in Vietnam including both government agencies, academies and mass organizations in the sectors of health and care, livelihood, life-long learning, community development, community-based disaster risk management, among others, mainly through supporting the establishment and improvement of, and capacity building for Intergenerational Self-help Clubs (ISHCs) and policy influencing.

The Role

HAIV is looking for an experienced and qualified Vietnamese national to fill in the position of Project Country Coordinator (PCC) for a four-year (2019-2022, with possible extension) regional research project “Scaling-up NCD Interventions in South-East Asia (SUNI-SEA)”. This EC funded project works with a consortium of European and Asian academic partners to conduct research on NCD interventions in Indonesia, Myanmar and Vietnam (in Vietnam, they are the Heath Strategy and Policy Institute- HSPI and TNU-UMP), in order to inform evidence-based policy making on strengthening health systems. The research will focus on the question: “Will synergies between community-based activities and primary health care servicesenhance impact on health?

It will build on existing interventions including macro-level (e.g. inclusion of NCD essential medications in health insurance coverage) and micro-level (e.g. HelpAge’s supported ISHCs model); While the research work will be carried out mainly by HSPI/MOH and TNU-UMP (separate sub-components). HAIV’s role in the consortium is 1) to lead on the communications, impact and dissemination work package of the project; 2) to coordinate all work in Vietnam and 3) to facilitate research on the community-based ISHC model. 

PCC to provide day to day coordination for HAIV’s work on SUNI-SEA across HAIV and local Association of the Elderly (AE) offices and other Consortium partners in Vietnam including HSPI and TNU-UMP; to be the focal-point for liaising with other SUNI-SEA consortium members; to manage HAIV’s work for the project.

Specific responsibilities:

  • With the support from the CD/NPM to oversee all activities of the assigned project to ensure project activities are implemented in accordance with approved project document and meet the targets, indicators with high quality
  • Coordinate with Vietnam AE both at national and local levels and selected ISHCs to make sure that HAIV activities relating to community-based organizations (ISHCs) in the project are implemented as planned
  • Coordinate with HSPI and TNU-UMP to make sure that the project activities in the country are coordinated as stated in the project document
  • Liaise with and provide logistic support to other SUNI-SEA oversea partners and HelpAge regional and London offices in the project activities in Vietnam
  • Work with the project communication officer and in consultation with HAIV’s CD in term of development and publication of policy/advocacy briefs and other IEC and advocacy materials on NCDs
  • Ensure technical and logistic preparation and supervision of workshops, trainings, meetings and other activities organized by the project and ensure high quality through proper monitoring and evaluation measures are followed.
  • Maintain clear project management processes, monitor project progress against milestones, with the support from the project assistant consolidate project financial reports, budget management and timely compilation and submission of project reports to the EC
  • Ensure proper documentation of all activities and document processes, progress and lessons learned
  • Contribute in updating of project activities and awareness through website, social media as well as other media
  • Develop and maintain good working relations with project partners, government officials and other stakeholders
  • Document and report all difficulties and relevant information in a timely manner.
  • Develop narrative report as required by the donors, project documentation and brief report for organisation’s bi-monthly meeting
  • Collaborate with finance team for the financial and contract management issues. Managing and monitoring the project spending to ensure all project expenditure to be in line with HAIV’s regulations.
  • Perform any other tasks and responsibilities allocated by the CD for ensuring success of project activities and achieving the objectives of the project.

Safeguarding responsibilities

- Preventing harm and abuse from our people, operations and programmes, to anyone that encounters our work;

- Reporting all safeguarding incidents they see, hear, know about or suspect, using our internal reporting mechanism;

- Complying with all safeguarding framework policies, procedures and practices;

- Completing mandatory training courses relating to our safeguarding policy framework within first three month of employment and complying with HR vetting procedures.

- Reducing the risk of harm and abuse in the field;

- Involving communities in the design of programmes and complaint response mechanisms, be responsible for implementation and review;

- Attending specialist field training on safeguarding as required;

- Maintaining maps of support services for survivors;

- Receiving and responding to complainants/survivors and ensuring that no further harm is done, following a survivor-centred approach, using the principles of psychological first aid, and signposting to relevant local services as needed;

- Reporting and responding to safeguarding incidents reported to them by anyone connected with our work, using our internal reporting mechanism.

- Supporting staff to embed safeguarding measures in their role.

Person Specification

Note: E: essential; D: desirable

  • Vietnam national with university degree preferably in Public and/or community health, or equivalent gained in work experience (E)
  • At least 3 years’ experience in coordination of project (E), preferably research project/interventions on public health issues
  • Highly skilled in training, facilitation, monitoring and reporting (E)
  • High level of interpersonal, written, oral communication and presentation skills (E)
  • Ability to work effectively in a team with from various cultures and professional backgrounds (E)
  • Ability to work independently, collaboratively or effectively as part of a team; (E)
  • Organised with demonstrated ability to work under pressure and meet deadlines (E)
  • Excellent written and spoken English (E)
  • Advanced IT skills, including experience of Word, Excel, Access, PowerPoint (other relevant software) (E)
  • Ability to travel frequently, around 35% of the time, within Vietnam (E)
  • A commitment to: working to our values, safeguarding, equal opportunities, respect and dignity, health and safety and data protection policies (E)
  • Experience of working with mass organizations and/or academic research institutes (D)
  • Experience of working on health, ageing and related issues (D)
  • Being awareness of age, gender and disability issues. Experience in inclusion of age, gender and disability issues in related works (D)

How to apply

  • Please submit your application document consists of:

- A covering letter outlining your suitability for the role that should not be more than 1 page of A4 size

- An updated curriculum vitae (CV), maximum 3 pages of A4 size

- Two referees, including your most recent employer (please provide company email address; do not use personal email domain)

  • Please put the covering letter and CV in one file and send by email to and
  • Deadline 08 November 2021.
  • Please clearly note which position you are applying in your email title.

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