Project Support Officer (ASEAN-ACT)

Job Description

  • Organisation Name: ASEAN-ACT
  • Location: Hanoi
  • Application Deadline: Wed, 2024-02-14

About the Role

The Project Support Officer will work collaboratively with country staff and the Operations Team to assist in project delivery, supporting planning, design, implementation, GEDSI, monitoring and reporting. The position will provide support to national government and non-government stakeholders and perform logistics and administration duties in support of project delivery.
The role is best suited to a proactive and well-organised team player who has experience in project development and implementation.

About the program

ASEAN–Australia Counter Trafficking (ASEAN-ACT) continues Australia’s long-running collaboration with ASEAN and its Member States to end human trafficking in the region. The program is a 10-year investment principally working to strengthen the justice sector response to trafficking in persons while advancing the rights of victims. The program has established new partnerships with allied government agencies, civil society, and businesses. We engage with all 10 ASEAN Member States in some capacity and have national-level programming in Cambodia, Lao PDR, the Philippines, Thailand, and Vietnam. We are establishing programming in Indonesia, and it is currently on hold in Myanmar.
ASEAN-ACT supports ASEAN Member States to integrate gender equality, disability and social inclusion (GEDSI) and protect the rights of victims of trafficking. The program has developed GEDSI and victim rights strategies to provide a conceptual framework and practical implementation approach to analyse and respond to GEDSI and victim rights challenges in countering trafficking. As a core component of the program, specific projects and activities to advance GEDSI and victim rights have been designed and implemented in collaboration with ASEAN-ACT's partners and stakeholders.

Specific Duties

The Project Support Officer will be responsible for: Project Implementation:
  • Support project teams in the development and delivery of project activities and tasks, ensuring they are implemented effectively and efficiently.
  • Support the preparations and implementation of regional activities involving Vietnam.
  • Provide support for preparation of materials for workshops, meetings and events, note taking or minutes as required.
  • Support monitoring and reporting of project/activity progress against relevant outputs and outcomes, working closely with the Country Manager (CM) and the Country Program Officer (CPO) to gather, record and report information in accordance with the program’s monitoring, evaluation and learning procedures.
  • Support the CM and CPO to work with the communications team with communication tasks, assisting in the implementation of communication activities at the country level.
  • Keep track of TIP emerging trends and changes in CTIP laws, policies and practice, and communicate development with the team for appropriate planning and intervention.
  • Support country teams working with consultants delivering technical inputs including contributing to quality and value for money and supporting liaison with stakeholders and required.
  • With the CM and the CPO, review operational country-level risks, respond to incidents (e.g. security, safety, fraud, reputational, etc) and ensure compliance with the child protection and safeguards framework.
Stakeholder Engagement:
  • Develop and maintain excellent working relationships with all government and non-government stakeholders, based on mutual accountability and respect.
  • Support the provision of general secretariat support for NPSC meetings, including preparation of draft agendas, taking minutes and recording outcomes.
People and Culture
  • Champion victim rights and GEDSI across all project activities and promote culturally sensitive and respectful communications.
  • Fostering a culture that promotes learning, sharing of ideas, professional development and analytical thinking.
  • Demonstrating and championing compliance with DT Global’s policies and procedures.
  • Perform other duties as assigned by the Country Manager and Country Program Officer.

Selection Criteria

  • Bachelor's degree in a relevant field (e.g. social sciences, social work, international studies, international development, human rights laws, laws, political science, business administration, project management) or demonstrating strong understanding of the national legislation and justice system.
Essential Experience, Knowledge and Skills
  • Familiarity with local context in relation to human trafficking, including national legislation and the roles of the justice sector, civil society, private sector and allied government institutions;
  • An understanding of human rights and rights-based approaches in development, particularly as these relate to human trafficking;
  • The ability to work with senior officials, demonstrating high-level communication and interpersonal skills to build a strong working relationship with government and non-government stakeholders.
  • An understanding of monitoring, evaluation and learning; and mainstreaming of gender equality, disability and social inclusion in program activities;
  • Strong interpersonal skills and the ability to effectively communicate, including experience in a cross-cultural environment and international setting.
  • Demonstrated coordination, and organisational skills, including the ability to plan and meet deadlines;
  • Good analytical and problem-solving skills;
  • Proactive, excellent presentation and facilitation skills;
  • Proficiency in written and oral English and Vietnamese language; and
  • Competent information technology skills.

How to Apply

Interested applicants must submit:
  • Cover letter
  • Curriculum vitae
  • Names and contact details of three professional referees
  • Current or expected salary
Applicants should clearly indicate ‘Project Support Officer - Vietnam’ in your email title and submit to
ASEAN-ACT is committed to achieving workplace diversity in terms of gender, nationality, and culture. Individual from minority groups, indigenous groups, People with a disability, women and ASEAN nationals are strongly encouraged to apply.
All applications will be treated with the strictest confidence.
Due to the expected volume of applications, only candidates under positive consideration will be notified.

Other Information

Amendments to the position’s terms of reference may be made during the period of the engagement as required.
DT Global Asia Pacific Pty Ltd is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, veteran status, gender identity, or national origin. DT Global Asia Pacific Pty Ltd prohibits discriminating against employees and job applicants who inquire about, discuss, or disclose the compensation of the employee or applicant or another employee or applicant. 
Our organisation is committed to child protection and safeguarding the welfare of children in the delivery of our international development programs. Recruitment and selection procedures reflect this commitment. We are committed to safety and the prevention of sexual abuse and harassment, child protection and bribery prevention.
We want to engage with the right people to deliver our client programs. As part of our approach you will be subjected to formal background screening, criminal record checks, employment verification, and periodic compliance checks. All our staff receive safety, compliance and safeguards training and are responsible for contributing to a safer working culture.

About DT Global

DT Global works in partnership with communities, governments, and the private sector to deliver innovative solutions that transform lives. DT Global - launched in 2019 - is built on legacy companies AECOM’s International Development Services Sector, Development Transformations, IMC Worldwide, and Cardno International Development. To fulfill its profit-for-purpose mission, DT Global is a key donor to the DT Institute, an independent not-for-profit organization, in support of DTI’s efforts to test new ideas or expand on donor partner priorities to improve as many lives as possible.
Our global team of 2,500 staff and experts work in over 90 countries. We bring over 60 years of experience, relationships, and technical excellence to improve lives on behalf of our partners, clients, and stakeholders. We aim to maximize sustainable development impact across a wide range of practice areas, including Conflict Prevention, Stabilization & Transition; Economic Growth; Environment & Infrastructure; Governance; and Human Development. Together, we aim to positively impact 500 million lives by 2045.
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