Public Engagement (American Center) Assistant

Vacancy Announcement U.S. Mission Vietnam U.S. Embassy in Hanoi Announcement Number: Hanoi-2019-41 Position Title: Public Engagement (American Center) Assistant Post Title: American Center (AC) Assistant Opening Period: July 31 through August 14, 2019 Series/Grade: FSN-6510-8 Salary: US$15,396(annually) For More Info: Human Resources Office: +84-24-3850-5000 ext. 5126/5127 E-mail Address: HanoiHR@state.gov Who May Apply: For USEFM - FS is FP-6; US$48,135(Starting Salary). Actual FS salary determined by Washington D.C. Open-to: All Interested Applications/All Sources Security Clearance Required: Local Security Certification or Public Trust Duration Appointment: Indefinite subject to successful completion of probationary period. Marketing Statement: We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply. Summary: The U.S. Mission in Hanoi is seeking an eligible and qualified applicant for the position of Public Engagement (American Center) Assistant in its Public Affairs Section (PAS). The work schedule for this position is:

Full Time (40 hours per week – from 10:00 a.m. to 19:00 p.m.)

Start date: Candidate must be able to begin working within 90 days of receipt of agency authorization and/or clearances/certifications or their candidacy may end. Supervisory Position: No Duties: Under the supervision of the American Center Director and the Regional Public Engagement Specialist (REPS), incumbent of the position will develop public-facing digital content for the American Center (AC) and the Public Affairs Section (PAS). S/he will advance U.S. policy goals by identifying and creating compelling visual content for in-person and virtual outreach campaigns by assessing target audience preferences for visual content formats, social media platforms, and other dissemination channels. The incumbent will serve with other AC team members to manage all AC activities and services to the public; including the creation, promotion, and management of AC programs and campaigns. S/he will also assist and consult AC Director and REPS on AC and PAS outreach activities as well as Mission in-reach. Qualifications and Evaluations Education: A University degree in design, advertising, mass communications is required. Requirements: EXPERIENCE: At least three years of progressively responsible experience in a multilingual, multicultural or multinational organization in which experience in Market research, audience analysis, design and execution of online campaigns is required. Experience managing digital properties, including direct online interaction with the public and content creation in multimedia and traditional formats are also required. JOB KNOWLEDGE: Must have:

- Good knowledge of audio and video production, graphic design, and other visual content creation.
- Good knowledge of the attitudes of target audience groups, and their preferences for specific content, format, and delivery of visual communication.
- General knowledge of digital promotion techniques, audience analysis and analytics.
- Knowledge of procedural guidelines affecting use of visual and multimedia content as well as copyright and other restrictions on use of materials.
- General knowledge of U.S. foreign policy in Vietnam and comprehensive knowledge of the PD mission, its role in the Mission goals, and of both traditional and online engagement tools and programs used to convey U.S. foreign policy to the public.

Evaluations: LANGUAGE: Level 4 (Fluent) Speaking/Reading/Writing English is required. (This will be tested.) Level 4 (Fluent) Speaking/Reading/Writing Vietnamese is required. SKILLS AND ABILITIES: Must have:

- Strong analytic skills; ability to perceive the emergence of new audience preferences and trends in information consumption and visual and multimedia norms.
- Excellent visual story-telling, written, and oral communication skills to create and adapt visual, audio and printed material for dissemination in English and Vietnamese; excellent customer relations and interpersonal cross-cultural communication skills.
- Ability to plan, prioritize and manage, multiple projects such as marketing, information or advocacy campaigns, and oversee associated project budgets, schedules, and daily operations to produce, adapt, and disseminate time-sensitive content, in collaboration with the American Center team.
- Detailed knowledge of multiple formats, digital tools and platforms for visual content creation, editing (audio, visual, multimedia and graphic), and distribution through traditional and digital channels; ability to create and use photo and video sharing sites, podcasts, video and other digital products.

Qualifications: All applicants under consideration will be required to pass medical and security certifications. EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation. Benefits: Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Hanoi may receive a compensation package that may include health, separation, and other benefits. For EFMs, benefits should be discussed with the Human Resources Office. The pay plan is assigned at the time of the conditional offer letter by the HR Office. Other information: HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference. HIRING PREFERENCE ORDER:

AEFM / USEFM who is a preference-eligible U.S. Veteran*
AEFM / USEFM
FS on LWOP and CS with reemployment rights **

* IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and

the character of service. Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all Foreign Service employees on LWOP and CS with re- employment rights back to their agency or bureau. For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc?) and for additional employment considerations, please visit the following link: https://vn.usembassy.gov/embassy-consulate/embassy- consulate-jobs/ How to Apply: All candidates must be able to obtain and hold a Local security or Public trust clearance. Applicants must submit a Universal Application for Employment (DS-174) which is available on Embassy’s Web Site. To apply for this position, applicants should electronically (or otherwise) submit the documents listed below Required Documents: Please provide the required documentation listed below with your application:

- DS-174
- Copy of Orders/Assignment Notification (or equivalent if you are EFM)
- Residency and/or Work Permit (If you are not Vietnamese Citizen)
- DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
- SF-50 (if applicable)

What to Expect Next: Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email or phone. For further information: the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources office. Thank you for your application and your interest in working at the U.S. Mission in Hanoi.

Tags: U.S. Embassy in Hanoi