KOTO was formally established in September 2000 with the aim to help young people with special needs and vulnerable youth to have a brighter future. KOTO support its trainees throughout the learning process until they get their first jobs, becoming a real employee working in the hospitality industry.


Mission Statement:

To empower at-risk youth to pursue lives of dignity by providing life-skills, training and opportunity.

Vision Statement:

As a social enterprise, we strive to provide positive permanent change for at-risk and disadvantaged youth through the transformative power of social enterprise.

Value Statement:

We perform always to the highest of standards for all our customers and we do this to the best of our ability and respectfully.    


1. Reception

–  Welcome/receive guests/visitors, arrange meeting rooms promptly with drinks;

– Receive and transfer coming calls in a professional and polite manner;

– Take message properly if requested to the utmost satisfaction;

– Cleanness: check/maintain the office cleanness and remind staff to keep office fresh and clean;

– Securities and safety: Energy saving, door control;

– Arrange for documents, fax, post, mail in/out and filing.

2. Administration

– Book air ticket and accommodation for staff’s business trip.

– Manage the stationery.

– Prepare payment request for all Administration/Office expense including check and collect supporting document as per Finance procedure.

– Back up office car arrangement (car usage schedule, car renting with saving cost, etc…) and doing weekly itineraries of BOM and line managers.

– Other jobs assigned by the Foundation DirectorKey Skills and Knowledge

1. Education

Graduated from university/ college  

2. Skills and Knowledge

– Ability of speaking English and using Microsoft office

– Working organization skills

– Communication skills

– Teamwork skills

– Honest, self-motivate, enthusiasm, responsibilities and hardworking

3. Personal attributes

– Passion for KOTO and the development of young people in Vietnam  

– High level of empathy and motivation

– Positive attitude and disposition

– Flexibility

– Patience

Our contact details are:

KOTO Training Centre: 11/670 Ha Huy Tap, Yen Vien, Gia Lam, Hanoi,

Tel: 0965 869 973 (Ms Ngoc) – 024. 3718.4573


Subject: Receiptionist cum Admin_[Full name] 

DEADLINE: 10/12/2020

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