Rehabilitation Team Lead (CRS)

Job Description

Job Title: Rehabilitation Team Lead (Technical Advisor II)
Department: Vietnam CP
Reports to: Chief of Party
Salary Grade: 10
Deadline for submission: 15, December 2023

About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

CRS/Vietnam Background:

CRS has been operating in Vietnam since 1994. In partnership with government and communities, CRS implements programs in 10 provinces/cities in Vietnam. The Vietnam Program has a diverse funding base in the sectors of Disabilities, Mine Action and Disaster Risk Reduction and Management, and Community-based Climate Change Adaptation.

Project Summary

CRS is implementing the project of “improve the quality of life of persons with disabilities, including persons with severe physical mobility, cognitive, or developmental disabilities that may be related to the use of Agent Orange and exposure to dioxin in the three provinces: Binh Phuoc, Tay Ninh, Dong Nai” (hereafter called Inclusion IIIb). In this USAID-funded project, CRS, as a prime, partners with implementation sub-organizations.

Job Summary:

You will provide technical advice, guidance, and support to a wide range of program design and implementation issues on the Inclusion III-b project in the area of rehabilitation in line with Catholic Relief Services (CRS) program quality principles and standards, USAID guidelines, and industry best practices to advance the delivery of high-quality programming to the poor and vulnerable. Your technical knowledge, advice and guidance will contribute to determining how effective, adaptive and innovative CRS’ disability inclusive programming is to the project.

Roles and Key Responsibilities:

Contribute to the development and implementation of agency-wide strategies, standards, tools, and best practices in rehabilitation that effectively engage partners, USAID and Vietnamese government counterparts. Help ensure a cross-sectoral approach integrating gender and protection mainstreaming.
Provide technical solutions to the project team for strategic planning and how to best apply program design and implementation standards, best practices, partnership principles, tools, and M&E, ensuring high-quality implementation.
Advise project teams on integrating donor strategies, priorities and technical requirements into CRS’ approach in the workplan development, tools, M&E and best practice collection by sub-awardees.
Contribute to capacity strengthening initiatives in rehabilitation and disability programming for staff and partners through helping develop learning and training strategies and directly or connecting technical resources to conduct trainings and workshops, and mentoring and coaching to CP and partner staff in rehabilitation area.
Contribute to knowledge management and learning through collecting and analyzing program data, evaluating strategic projects, assisting with measuring program impact, capturing and sharing lessons learned and best practices, and research and internal reports.
Participate in forums in the area rehabilitation to collect and share best practices and promote CRS’ and the project’s work, conduct monitoring trips to sub-awardee project sites who are implementing rehabilitation activities to provide technical support and or collect evidence for discussing with sub partners scaling up of results of successes/results or technical improvements.
Establish connections between technical model results or feedback from the field to central level for policy development or feedback activities to ensure rehabilitation is achieved

Knowledge, Skills and Abilities

Excellent relationship management skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings.
Strong strategic, analytical, problem-solving and systems thinking skills with capacity to see the big picture and ability to make sound judgment
Strong written and oral communication skills
Strong presentation, facilitation, training, mentoring, and coaching skills
Proactive, resourceful and results-oriented

Required Languages – Fluency in English required. Fluency or high level of proficiency in Vietnamese strongly preferred.

Travel - Must be willing and able to travel up to 50%.

Supervisory Responsibilities: None.

Key Working Relationships:

Internal: Country Manager; Head of Programming, PQ/MEAL Lead, Disability Inclusion Program Manager, Inclusion III-b staff members.

External: National/international partner organizations, USAID Mission to Vietnam, peer agencies working on additional Inclusion programs, private sector actors, relevant government bodies.

Basic Qualifications

Bachelor’s Degree in Disability Rehabilitation or International Development, International Relations or relevant field required. Master's Degree is preferred.
Minimum of five years relevant international working experience in an advisory or management role with progressive responsibilities, ideally with an international NGO, with minimum of three years working for programming interventions in rehabilitation.
Previous experience providing technical assistance and developing successful proposals for external donor funding is required.
Demonstrated application of technical principles and concepts in rehabilitation. General knowledge of other related disciplines to ensure proper cross-sectoral approach.
Experience in business development, project design and proposal development in rehabilitation, including technical writing.
Experience in mentoring, coaching, facilitation and training applying adult learning principles and practices.
Experience with program monitoring and evaluation, including applying data collection tools and methodologies, data analysis, and data presentation.
Experience and skills in networking and relations with donors, peer organizations, and faith-based and civil society partners. Understanding of partnership principles.
Proficient in MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information and budget management systems, knowledge-sharing networks.

Agency REDI Competencies (for all CRS Staff):

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

Personal Accountability – Consistently takes responsibility for one’s own actions.
Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
Builds and Maintains Trust - Shows consistency between words and actions.
Collaborates with Others – Works effectively in intercultural and diverse teams.
Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.