Shipment Clerk (US Embassy Hanoi)


Announcement Number: HANOI-2023-38

Hiring Agency: Embassy Hanoi

Position Title: Shipment Clerk (OBO) - All Interested Applicants / All Sources

Open Period: 06/02/2023 - 06/16/2023

Salary: USD $12,160 /Per Year

Work Schedule: Full-time - 40 hours per week. Definite subject to successful completion of probationary period (3-year fixed-term with an extension possibility)

Duty Location(s): Hanoi, VM

For More Info: HR Section/84-24-38505000 Ext: 5127/


Working under the Supervisory Administrative Assistant of the Overseas Building Operations (OBO) project team, incumbent of this position will obtain customs clearance for incoming and outgoing official shipments in support of the New Embassy Compound (NEC) Hanoi.  The incumbent will also work with the relevant Vietnamese Ministry to facilitate vehicle registration and inspection.

Qualifications and Evaluations


EXPERIENCE: At least two years of experience in customs, shipping, or logistics is required.


  • Strong knowledge of local cargo, shipping, and customs procedures and regulations.
  • Strong knowledge of local laws and regulations governing all types of vehicle use, registration, insurance, import/export.
Education Requirements: Completion of high school (grade 12) is required.



  • Good working knowledge in Speaking/Reading/Writing English is required. (This will be tested.)
  • Fluent in Speaking/Reading/Writing Vietnamese is required.


  • Good working knowledge of Microsoft Office Suite (Word, Excel, Power Point, Outlook) and Internet Research.
  • Good interpersonal skills to interface efficiently with various contacts including end users, vendors, trucking companies, local officials as well as post contacts.
  • Good knowledge of accepted record-keeping methods, to include developing a filing system, follow-up on projects, meeting deadlines.

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications: All applicants under consideration will be required to pass medical and security certifications.


Agency Benefits: Locally Employed Staff working at the U.S. Mission in Vietnam will receive the following allowances and benefits in addition to the annual basic salary listed above.

  1. Allowances: 
  • Unique Conditions of Work Allowance: 7% of Annual basic salary (subject to review every two years).
  • Miscellaneous Benefits Allowance: US$1,000 per annum for FSN-09 and below, and US$3,000 per annum for FSN-10 and above.

2. Benefits:

  • Tet Bonus - one-month basic salary
  • Merit Based Compensation - annual salary increase based on performance
  • Annual leave - 120 hours per year and the annual leave hours will increase every 5 years of creditable service according to local labor law
  • Sick leave according to local labor law
  • Family leave - up to 5 days and other special leave as stipulated in the local labor law
  • Invest in yourself - 1 day
  • American and Vietnamese holidays up to 21 days per year
  • Contribution to mandatory insurances according to Vietnam's Government law and regulation including social insurance, health insurance and unemployment insurance
  • Supplemental Health Insurance that the U.S. Mission covers 90% of the premium for employees and each EFM
  • Mission cash award for outstanding performance
  • Training opportunities abroad, in-country, on-the-job and online sources for professional career development
For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

How to Apply

How to Apply

All candidates must be able to obtain and hold a public clearance.

To apply for this position click the “Apply to this vacancy” button at the header of the page.  For more information on how to apply visit the Mission internet site:

Required Documents

In order to qualify based on education, you MUST submit the requested diploma and / or transcripts as verification of educational requirement by the closing date of this announcement. Failure to provide requested information, or the information is insufficient to verify eligibility, may result in disqualification for this position.

  • Degree
  • Proof of Citizenship
  • Other Document (optional)
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