Strategic Content Coordination Assistant (Community Manager)

Overview

Hiring Path:

• Open to the public

Who May Apply/Clarification From the Agency:

For USEFM - FS is FP-5.  Actual FS salary determined by Washington D.C. Open to: All Interested Applicants / All Sources

Security Clearance Required:

Public Trust - Background Investigation

Appointment Type

Permanent

Appointment Type Details:

• Indefinite subject to successful completion of probationary period

Marketing Statement:

We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary:

The work schedule for this position is:

• • Full Time 40 hours per week

Start date: Candidate must be able to begin working within 90 days of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position:

No

Relocation Expenses Reimbursed:

No

Travel Required:

Not Required

Duties

Qualifications and Evaluations

Requirements:

EXPERIENCE:  At least three years of progressively responsible experience in a multilingual, multicultural or multinational organization is required.  Market research and audience analysis, and design and execution of online campaigns must have been significant components of the job.  Must have experience managing digital properties, including direct online interaction with the public, and content creation in multimedia and traditional formats. JOB KNOWLEDGE:  Must have:

• • Good understanding of U.S. historical, political, economic, and cultural forces that shape U.S. foreign policy.

• • Must understand the regional, demographic, ethnic, socio-economic, cultural and linguistic factors and the influence of religious, cultural, and educational institutions in shaping Vietnamese opinions and preferences.

• • Must understand management of digital properties and online communities, including marketing and/or advocacy campaigns.

• • Detailed knowledge of legal regulations and procedural guidelines affecting content uses.

• • Comprehensive knowledge of both traditional and online engagement tools and programs used to convey policy in the public sphere, as well as knowledge of the related regulations, policies, procedures, and resource streams associated with each are all required.

Education Requirements:

A bachelor’s degree in communications, business, marketing or local equivalent is required.

Evaluations:

LANGUAGE:  Fluency in Speaking/Reading/Writing English is required. (This will be tested.) Fluency in Speaking/Reading/Writing Vietnamese is required. SKILLS AND ABILITIES:  Must have:

• • Analytic skills:  Must have strong analytic skills to identify target audiences, understand their sensitivities, and identify the best strategic content, format, and delivery means to influence them in support of U.S. policy objectives and be able to perceive the emergence of new influencers and preferences in consumption of information to analyze the impact of evolving content formats and delivery channels, and lead cross-section Mission analysis to modify approaches for enhanced outcomes.

• • Communication/Interpersonal skills: Must have strong interpersonal skills to maintain Mission-wide collaboration/coordination on the use of digital tools and platforms to strengthen Mission diplomacy in the public sphere.

• • Management skills: Must be able to manage projects such as marketing, information or advocacy campaigns, including associated project budgets, schedules, and daily operations to produce, adapt, and disseminate time-sensitive content.

• • Technical skills: Detailed knowledge of and ability to build out and manage Mission flagship digital properties, including social media and mobile platforms, and develop digital tools such as games and contests

• • Availability: Must be available to travel throughout Vietnam to develop professional contacts and create content (photo/video of ambassador’s travel, PD programs, etc.)

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

All applicants under consideration will be required to pass medical and security certifications.

How to Apply

How to Apply:

All candidates must be able to obtain and hold a Local security or Public trust clearance. To apply for this position click the “Submit Application” button.  For more information on how to apply, visit the Mission internet site at https://vn.usembassy.gov/embassy-consulate/embassy-consulate-jobs/ Note: The Embassy Human Resources Office is unable to acknowledge the receipt of your documents due to the high volume of applications received. If you do not receive a notification email from ERA within four weeks of the vacancy announcement’s closing day, it is likely that you did not qualify for the position or did not submit a complete package.

Required Documents:

Please provide the required documentation listed below with your application

• • Copy of Orders/Assignment Notification (or equivalent if you are AEFM / USEFM)

• • Vietnamese ID

• • Residency and/or Work Permit (If you are not Vietnamese Citizen)

• • DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)

• • SF-50 (if applicable)

• • University Degree

• • Other Document

Next Steps:

Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email. For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office. Thank you for your application and your interest in working at the U.S. Embassy in Hanoi. Apply HERE DEADLINE: 26th Feb 2021