Supervisory Realty/Leasing Assistant (US Embassy Hanoi)

Job Description

  • Position Title: Supervisory Realty/Leasing Assistant (Realty Supervisor)
  • Hiring Agency: Embassy Hanoi
  • Open Period: 05/04/2023 - 05/25/2023
  • Salary: USD $16,364 /Per Year
  • Duty Location(s): 1 in Hanoi


Incumbent of this position will supervise the Housing & Realty team in the General Services Office of the U.S. Embassy Hanoi.  The incumbent will be responsible for managing post’s real property portfolio including both non-residential and residential property, maintaining contacts and knowledge of the real estate market and exercising good management skills to do so effectively.  The incumbent will be also responsible for locating and negotiating leases for all Embassy non-residential and residential property including office and other operational spaces pursuant to U.S. and local contracting law, practices and guidelines.  The incumbent will independently act on all requests received to match operational needs with available options in the local market and coordinate all leasing activities with other sections and make recommendations to the higher-level officers on new leases, renegotiations, and pre-assignment housing.  The incumbent will be a primary point of contact in all matters related to leased properties.  The incumbent will provide housing regulation and local real estate advice in all matters related to leasing, based on existing legislation, practices and legal procedures.

The incumbent will serve as the designated liaison for the Embassy on all real estate related matters for both non-residential and residential property.  This includes with real estate brokers, agents, property appraisers, property management companies, and landlords.  In addition, the position will interface as the designated liaison on behalf of the General Services Office with the host government on all real property related issues.

The incumbent will be responsible for the enforcement and/or execution of all lease contract terms as well as the resolution of legal controversies related to lease contracts and real estate matters.


Experience: At least three (3) years of progressively responsible experience in the areas of real estate management, negotiations and contracting, hospitality management or facility management is required.
Job knowledge
Must have:
  • General knowledge of Vietnam real estate laws, regulations, and procedures.
  • Knowledge of principles of negotiation as they relate to residential leasing and contracting.
Education Requirements: Two years of college or university studies is required.


  • Fluent in Speaking/Reading/Writing English is required. (This will be tested.)
  • Fluent in Speaking/Reading/Writing Vietnamese is required.
Skills and abilities
Must/must have:
  • Good public relations, oral, and written communications skills that include customer service to develop and maintain effective, sustainable working relationships with outside landlords and realtors for purposes of coordinating a successful housing program.
  • Strong organizational skills are required to operate independently with limited direct supervision of day-to-day activities and to lead a results-driven make-ready program.
  • Tact in dealing with residents on housing issues and persuasiveness in dealing with landlords on lease contracts and issues.
  • Ability to interpret and apply housing policies and regulations.
  • Ability to negotiate real estate contracts.
  • Excellent overall computer skills.
  • Numerical skills for manipulating and reporting housing data.
  • Skills in conflict resolution and negotiation.
  • Ability to collect and analyze information from a variety of contacts and sources to provide a complete picture of the non-residential and residential market at post.
  • Ability to handle a variety of tasks independently, simultaneously, and to work under pressure and meet deadlines.
  • Ability to negotiate complex real estate leases.
  EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
QualificationsAll applicants under consideration will be required to pass medical and security certifications.


Agency Benefits: Locally Employed Staff working at the U.S. Mission in Vietnam will receive the following allowances and benefits in addition to the annual basic salary listed above.
1. Allowances: 
  • Unique Conditions of Work Allowance: 7% of Annual basic salary (subject to review every two years).
  • Miscellaneous Benefits Allowance: US$1,000 per annum for FSN-09 and below, and US$3,000 per annum for FSN-10 and above.
2. Benefits
  • Tet Bonus - one-month basic salary
  • Merit Based Compensation - annual salary increase based on performance
  • Annual leave - 120 hours per year and the annual leave hours will increase every five years of creditable service according to local labor law
  • Sick leave according to local labor law
  • Family leave - up to 5 days and other special leave as stipulated in the local labor law
  • American and Vietnamese holidays up to 21 days per year
  • Contribution to mandatory insurances according to Vietnam's Government law and regulation including social insurance, health insurance and unemployment insurance
  • Supplemental Health Insurance that the U.S. Mission covers 90% of the premium for employees and each eligible family member
  • Mission cash award for outstanding performance
  • Training opportunities abroad, in-country, on-the-job and online sources for professional career development
For EFMs, benefits should be discussed with the Human Resources Office.
The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

For the current COVID-19 Requirements please visit the following link.
HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.
  1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
  3. FS on LWOP and CS with reemployment rights **
* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”),Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given.
** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.
For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

How to Apply

How to Apply:
  • All candidates must be able to obtain and hold a public clearance.
  • To apply for this position, click the “Apply to this vacancy” button at the header of this page.  For more information on how to apply visit the Mission internet site:
Required Documents: In order to qualify based on education, you MUST submit the requested diploma and / or transcripts as verification of educational requirement by the closing date of this announcement. Failure to provide requested information, or the information is insufficient to verify eligibility, may result in disqualification for this position.
All Applicants
  1. Degree not Transcript
  2. Proof of Citizenship
  3. Other Document
  4. Other Document 2
Eligible Family Member Applicants: 
  1. Copy of Sponsor's Orders/Assignment Notification (or equivalent)
  2. Copy of passport
  3. DD-214 - Member copy 4, Letter from Veterans' Affairs, or other supporting documentation (if applicable)
  4. SF-50 (if applicable)
Next Steps:
Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email or phone.
For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. are posted with the vacancy announcement on the U.S. Mission internet website:  You may also contact the Human Resources Office via to obtain it.
Thank you for your application and your interest in working at the U.S. Mission in Hanoi, Vietnam.
For more Info:
  •  HR Section
  •  Phone number: 84-24-38505000 Ext: 5127
  • Email:
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