Support Service Assistant

The Opportunity – Support Service Assistant

This position will support Supply Chain division in implementing administrative and supply chain duties to ensure the organisational procedure and policies compliance with the effectiveness of operational works of Save the Children International in Vietnam.

In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

Key Responsibilities

Administration support:

  • Update the supplier database, pre-qualified supplier list and suspended suppliers
  • Arrange procurement filing system and keep tracks of procurement files
  • Ensure the sufficient procurement filing according to the checklist
  • Be in charge of photocopy, scan of contracts, documents
  • Support the Supply Chain team in AO and FO in the submission of documents for approval and payment procedures
  • Maintain the vetting and supplier ID database
  • Facilitate the organization of workshops, induction and training
  • Support to lead tender opening and meetings of Procurement Committees
  • Support sourcing procedures and communications with suppliers
  • Function as backup for TIM and warehouse management
  • Other Admin and Supply Chain tasks assigned by Line Manager

Working contacts:

  • Internal: All staff including Programs members and Support Services team members in Hanoi Country office and other provincial offices
  • External: Suppliers, consultants, partners and local competent authorities


  • Bachelor’s degree in public administration, human resources, business administration or relevant field;



  • At least 2 years of working experience in administration and other relevant sectors (with NGOs is preferable)
  • Good understanding of local regulations relating to work
  • Ability to exercise tact and diplomacy and to deal with a variety of highly confidential and sensitive issues with discretion;
  • Good interpersonal, communication and teamwork skills;
  • Good prioritization skills and ability to coordinate a variety of work activities;
  • Fluent English speaking and writing skills;
  • Proven commitment to children rights and equality of opportunity;
  • Good computer and IT skills.


  • NGOs networks and knowledge

The Organisation

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.

We are working towards three breakthroughs in how the world treats children by 2030:

  • No child dies from preventable causes before their 5th birthday
  • All children learn from quality basic education and that,
  • Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.

Application Information

Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at:

Closing Date for Application: 01st January, 2021

If you have any issues with applying via our system, please send email explaining your troubles to

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

All employees are expected to carry out their duties in accordance with our global anti-harassment policy.

Job Details
Organisation Name:  Save the Children
Location:  Hanoi
Application Deadline:  Fri, 2021-01-01
Candidates have to confirm having received the recruitment information through the recruiting channel NGO Recruitment in the application letter for this position

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