Team Leader – Agent Orange Communications Research

Team Leader

Agent Orange Communications Research (Task # 4.023)

USAID/Vietnam Learns Contract

Hanoi, Vietnam

Apply HERE.

About Social Impact

Social Impact (SI) is a global development management consulting firm. We provide monitoring, evaluation, strategic planning, and capacity building services to advance development effectiveness. We work across all development sectors including democracy and governance, health and education, the environment, and economic growth. Since 1997 we have worked in over 100 countries for clients such as US government agencies, bilateral donors, multilateral development banks, foundations, and nonprofits. 

Project Objective

SI is implementing the USAID/Vietnam Learns Contract. The scope of the five-year project is to support USAID/Vietnam staff and its implementing partners to implement more efficient, effective, and sustainable programs by (1) improving staff knowledge and skills in Monitoring, Evaluation & Learning (MEL) and Collaborating, Learning & Adapting (CLA); (2) advancing evidence-informed decision-making; (3) strengthening strategic collaboration between staff and local stakeholders. 


Since 2015 USAID, working in close cooperation with the Ministry of National Defense (MND), has completed a dioxin remediation project at Danang airport and has begun remediation of the final hotspot at Bien Hoa air base. 2020 marks the 25th anniversary of the normalization of relations between the United States and Vietnam, and cooperation between the countries continues to grow. The ongoing project implemented by USAID to clean up Agent Orange contamination and support people living with disabilities in provinces heavily sprayed with Agent Orange is an important contributor to strengthening the bilateral relationship between the U.S. and Vietnam. To contribute to overcoming the war and Agent Orange legacies as stated in the USAID/Vietnam Country Development Cooperation Strategy (CDCS), USAID believes that it is critical to communicate about its work to remediate dioxin at the Bien Hoa air base.

USAID/Vietnam has asked SI to conduct an Agent Orange Communications Research. This research is to provide USAID/Vietnam a better understanding of who needs to know about USAID’s war legacy efforts and how best to communicate about its efforts to that target audience. It would inform USAID’s communication and outreach strategy and subsequent communications about its war legacy work.

**Please Note: Candidates are required to be Vietnamese citizens residing in Vietnam.**

Roles & Responsibilities

SI is seeking an individual to fill the role of the Team Lead (TL) for this research. This position will be the primary lead for the research, manage and oversee all deliverables. The TL will participate in consultation meeting with relevant stakeholders to understand their communication objectives and perspectives on the research questions. The TL will develop research design, conduct desk review, direct data collection (Key Informant Interviews & Focus Groups) and compilation, conduct data analysis, coordinate technical inputs of team members, and lead the drafting and completion of a final report. The TL will ensure quality assurance and timeliness of all deliverables, including adherence to SI’s quality assurance standards. Following the completion of data collection and analysis, the TL will organize and deliver a workshop to present final reports and recommendations for communication strategy.

The TL will undertake the following specific tasks:

  • Contribute to discussions of research design and methodological approaches, expected deliverables and timeline
  • Develop a research design and present the design to Learns and USAID/Vietnam and finalize the design
  • Schedule and lead consultation meeting with relevant stakeholders to understand their communication objectives, perspectives on the research questions, develop joint priorities/partnership, and engage in utilization of research results
  • Conduct desk review of public opinion research and other related secondary data
  • Conduct qualitative interviews and focus group discussions with relevant stakeholders
  • Analyse data, write report, and revise the report based on stakeholder commentsPresent study findings and recommendations to USAID/Vietnam and other stakeholders for communication strategy in validation events
  • Finalize and submit final report



Tentative timeframe

Illustrative LOE breakdown (days)

1 Complete background document review, participate in kickoff meeting to contribute to discussions of research design, expected deliverables and timeline Late-Jan 2021


2 Develop and present research design and received feedback. Participate in in-brief presentation with USAID/Vietnam Feb 2021


3 Organize consultation meeting with relevant stakeholders to understand their communication objectives, perspectives on the research questions, develop joint priorities/partnership, and engage in utilization of research results Feb-Mar 2021


4 Conduct desk review of public opinion research and other related secondary data Feb-Mar 2021


5 Support revisions based on USAID/Vietnam feedback and advise on logistics and plans for data collection Feb-Mar 2021


6 Data collection & analysis: Conduct qualitative KIIs interviews/FGDs with relevant stakeholders Mar 2021


7 Present study findings and recommendations for communication strategy in validation event April 2021


8 Draft report April/May 2021


9 Revise report as requested by USAID and submit final report Mid-May 2021




Level of Effort (LOE):  Approximately 30-35 days.

Desired start date: As soon as possible

Timeframe:  From start date until May 31, 2021


  • Master degree in social development, social sciences, public policy or related field
  • At least 10 years of relevant work experience
  • Extensive experience working with the government of Vietnam (previous work with the Ministry of National Defense preferred but not required)
  • Knowledge of current and historical US/Vietnam government relations
  • Experience using data to drive messaging and behavioral change a plus;
  • Experience with USAID research assessments and related requirements;
  • Very strong analytical and leadership skills
  • Fluency in Vietnamese and in-depth knowledge of the operating environment in Vietnam required;
  • High degree of fluency in written English required.

The closing date for application: January 18, 2021. Selection and interview will be performed on a rolling basis, and interested candidates are encouraged to apply as soon as possible.

To apply, please merge both your CV and a cover letter into one word/pdf file and submit it through the online portal.

To learn more about Social Impact, please visit our website:

SI is an EEO/AA/ADA Veterans Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, or protected veteran status.

Only selected candidates will be contacted for an interview. Please, no phone calls.

Interviews may include a practical test or skill-based demonstration.

Job Details
Organisation Name:
USAID Learns – Social Impact
Application Deadline:
Mon, 2021-01-18
Candidates have to confirm having received the recruitment information through the recruiting channel NGO Recruitment in the application letter for this position

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