Travel Assistant

Overview

Hiring Path:

• Open to the public

Who May Apply/Clarification From the Agency:

For USEFM - FP is 7  Actual FP salary determined by Washington D.C. Open to: All Interested Applicants / All Sources.

Security Clearance Required:

Public Trust - Background Investigation

Appointment Type

Permanent

Appointment Type Details:

Indefinite subject to successful completion of probationary period

Marketing Statement:

We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary:

The work schedule for this position is:

• • Full Time (40 hours per week)

Start date: Candidate must be able to begin working within a reasonable period of time (90 days) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position: No

Relocation Expenses Reimbursed: No

Duties

Qualifications and Evaluations

Requirements:

EXPERIENCE:  Two years of work experience in the travel or hospitality field is required. JOB KNOWLEDGE: Excellent understanding of local travel market, including airlines, hotels, and local tour companies.

Education Requirements:

EDUCATION: College or university studies is required. [please upload degree and/or transcript as verification of educational requirement]

Evaluations:

This may be tested. LANGUAGE:  Level III (Good Working Knowledge) Speaking/Reading/Writing of English is required. Level IV (Fluent) Speaking/Reading/Writing of Vietnamese is required. Please clarify level of your English and Vietnamese language skill on your application. SKILLS AND ABILITIES: The job holder must have excellent communication and organizational skills. This is a customer service position; the incumbent is expected to provide expedient, friendly, and professional service to Consulate General Ho Chi Minh City clients and D.C. counterparts. The job holder must be customer-service oriented and be able to deal tactfully and effectively in English and Vietnamese with a variety of local and overseas vendors and U.S. citizen clients.  Must have exceptional interpersonal skills.  Must have basic MS Office skills and intermediate Internet searching capabilities. Basic math skills are important. EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

All applicants under consideration will be required to pass medical and security certifications.

How to Apply

How to Apply:

All candidates must be able to obtain and hold a Public Trust / Background Investigation clearance. To apply for this position click the “Submit Application” button.  For more information on how to apply visit the Mission internet site.

Required Documents:

To qualify based on education, you MUST submit the requested degree and / or transcripts as verification of educational requirement by the closing date of this announcement. Failure to provide requested information, or the information is insufficient to verify eligibility, may result in disqualification for this position. All Applicants:

• • Residency and/or Work Permit

• • Degree (not transcript)

• • Language Scores (if available)

• • Certificate or License

Eligible Family Member Applicants:

• • Copy of Sponsor's Orders/Assignment Notification (or equivalent)

• • Passport copy

• • DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)

• • SF-50 (if applicable)

• • High school diploma (or equivalent)Any additional documentation that supports or addresses the requirements listed above

Next Steps:

Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email. For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office. Thank you for your application and your interest in working at the U.S. Consulate General in Ho Chi Minh City.

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