Trợ Lý Visa & Lãnh Sự (Đại Sứ Quán Đan Mạch)

Position: Visa & Consular Assistant
Type of employment: Full time, 2 years contract with potential for renewal
Starting date: 01 July 2024, or soonest thereafter
Location: Embassy of Denmark in Vietnam, 7th Floor, BIDV Tower 194 Tran Quang Khai Street, Lý Thái Tổ, Hoàn Kiếm, Hà Nội, Vietnam
Deadline for application: 10 May 2024. Interviews planned for 16-17 May 2024.

The Embassy of Denmark is part of the Danish Foreign Service. The Embassy covers Vietnam and Laos. The Embassy is an ambitious, high-paced and dynamic workplace with approximately 40 employees. For more information about the Embassy, see www.vietnam.um.dk.

The Embassy is inviting qualified candidates to apply for a position as Visa & Consular Assistant to support the Embassy’s Consular section.

Main tasks and responsibilities

The Visa & Consular assistant will be responsible for all functions associated with visa and residence/work permit applications (Denmark, Iceland, Lithuania, Greenland, Faroe Islands) such as data entry, visa printing, document pass-back, interviews etc. She/he will handle Danish passport applications and legalization service.

In addition, she/he will assist with consular assistance to Danish citizens and handles tasks related to consular cases.

Requirements

Experience: At least one year of administrative and customer service experience, or other related work in the visa & consular field.

Language: Fluency in Speaking/Reading/Writing Vietnamese and English is required

Educational requirements: University studies is required

Skills and abilities:

Deal with customers in a professional and courteous manner, and to work under pressure.
Advanced keyboarding and data entry skills
Knowledge of Microsoft Office (Word, Excel, etc.) and other common software applications and social media/internet platforms.
Ability to translate/interpret professionally English to Vietnamese and vice versa. ∙ Excellent organizational, coordination and interpersonal skills.
Be able to work independently with strong sense of responsibility and detail orientation
Experience from working in international environment is a plus

We offer

An exciting, inter-cultural and dynamic work environment with a wide range of diverse tasks
You will be part of a highly motivated and experienced team of both Danish and Vietnamese colleagues
A large degree of self-dependence and self-management.
Dedicated and warm colleagues and a family friendly work environment with flexibility to organize a balanced work-family life
Flexible working conditions

General provisions

Working hours will be 40 hours per week including lunch break. Employment is on a local contract and based on the relevant legally binding local labour market rules of Vietnam. Salary in accordance with qualifications according to individual agreement.
20 days annual leave for a fully worked year.
Employees are expected to demonstrate the flexibility required to obtain the most optimal handling of the Embassy’s portfolio. Particularly during vacation times, illness and vacancies such flexibility may be required.

Application and recruitment process

To apply for the position, please send your application (cover letter, CV, proof of relevant education, recommendations and 2-3 references) in English to ‘Embassy of Denmark’ at e-mail hanamb@um.dk clearly marked Visa & Consular Assistant, no later than 10 May, 2024.

Shortlisted candidates should expect a personality test and a short written assignment prior to interviews on 16-17 May 2024.

The Embassy attaches great importance to equal opportunities for all and therefore welcomes applications from all qualified persons regardless of gender, race, nationality, ethnic origin, religion/belief, disability, age and/or sexual orientation.

Kindly notice that only short-listed candidates will be contacted.
The chosen candidate must present a “Non-Criminal Record” and pass security clearance by the Danish authorities prior to appointment.

The Embassy is obliged to follow EU-rules of handling personal information (GDPR) when we receive and process job applications. Our processing of personal information will rely on your consent (art. 6, no. 1 litra a). Please read the privacy policy of the Danish Ministry of Foreign Affairs before applying (Privacy Notice (um.dk)). By sending your application, you actively consent to our processing of your personal information. In the abovementioned policy you can read more about your rights (among others your right to withdraw your consent), how we process your data and how to complain about our processing of your personal data.