Visa Assistant

VACANCY ANNOUNCEMENT U.S. Mission Vietnam U.S. Consulate General in Ho Chi Minh City Announcement Number: Ho Chi Minh-2019-16 Position Title: Visa Assistant Opening Period: August 02, 2019 through August 16, 2019 Series/Grade: LE-1415-7 Salary: US$11,818 For More Info: Human Resources Office E-mail Address: HoChiMinhCityHR@state.gov Who May Apply: For USEFM - FS is FP-07; US$36,725 (Starting Salary). Actual FS salary determined by Washington, D.C. Open-to: All Interested Applicants / All Sources Security Clearance Required: Local Security Certification or Public Trust Duration Appointment: Indefinite subject to successful completion of probationary period Marketing Statement: We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply. Summary: The U.S. Mission in Vietnam – U.S. Consulate General in Ho Chi Minh City is seeking eligible and qualified applicants for the position of Visa Assistant in its Consular Section/Immigrant Visa Unit. The work schedule for this position is:

• Full Time (40 hours per week)

Start date: Candidate must be able to begin working within 90 days of receipt of agency authorization and/or clearances/certifications or their candidacy may end. Supervisory Position: No. Duties: Incumbent of the position will serve as Visa Assistant in the Consular Section’s Immigrant Visa (IV) Unit at the U.S. Consulate General in Ho Chi Minh City. The incumbent will complete the majority of IV processing tasks independently and operate under a unique monthly rotation of specialized visa functions. The incumbent is a highly versatile visa assistant who is fully competent in all stages of IV processing from beginning to end. Qualifications and Evaluations Education: Completion of secondary school (Grade 12) is required. Requirements: EXPERIENCE: Must have at least two years of progressively responsible experience in work involving the application of complex regulatory material involving contact with public and customer service. JOB KNOWLEDGE: Must be able to comprehend applicable U.S. immigration laws and visa regulations; possess general knowledge of Vietnamese law as it pertains to marriage, birth registration, adoption and immigration, as well as of the national and provincial education systems, in order to be able to evaluate the bona fides of various public documents submitted. Evaluations: LANGUAGE: Level 3 (Good Working Knowledge) Speaking/Reading/Writing of English is required (This may be tested). Level 4 (Fluent) Speaking/Reading/Writing of Vietnamese is required.   The incumbent must have the ability to communicate smoothly in English and Vietnamese on work-related topics. SKILL AND ABILITIES: The incumbent must be familiar with general office management practices and be able to use consular and Microsoft applications, including spreadsheets databases, and must also be able to deal with customers in a professional and courteous manner and to work under pressure. The incumbent must provide professional interpretation/translation services between English and Vietnamese and apply good judgment in evaluating evidence in the application of complex regulations. The incumbent must have excellent organizational, communications, and interpersonal skills, the ability to multitask efficiently with a high degree of accuracy in a very demanding work environment and the ability to perform all duties connected with IV processing. Qualifications: All applicants under consideration will be required to pass medical and security certifications. EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation. Benefits: Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in in Vietnam – U.S. Consulate General in Ho Chi Minh City may receive a compensation package that may include health, separation, and other benefits. For EFMs, benefits should be discussed with the Human Resources Office. The pay plan is assigned at the time of the conditional offer letter by the Human Resources Office. Other information: HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference. HIRING PREFERENCE ORDER:

1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights **

• IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A

“certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given. ** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau. For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc?) and for additional employment considerations, please visit the following link: https://vn.usembassy.gov/embassy-consulate/embassy-consulate-jobs/ How to Apply: All candidates must be able to obtain and hold a Local Security or Public Trust clearance. Applicants must submit a Universal Application for Employment (DS-174) which is available on Consulate’s website. To apply for this position, applicants should electronically (or otherwise) submit the documents listed below to HoChiMinhCityHR@state.gov Subject line must be: Ho Chi Minh-2019-16 – If not, your application may not be considered. Required Documents: Please provide the required documentation listed below with your application:

• • DS-174
  • Copy of Orders/Assignment Notification (or equivalent)
  • Residency and/or Work Permit (If you are not Vietnamese Citizen)
  • DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
  • SF-50 (if applicable)

What to Expect Next: Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email or phone. For further information: the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Management Office. Thank you for your application and your interest in working at the U.S. Mission in Vietnam – U.S. Consulate General in Ho Chi Minh City. Kênh kiến thức kỹ năng, phát triển bản thân, hướng nghiệp, blog nhân sự

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