Agency to Utilize Zalo Cloud services for information dissemination to Friends (UNICEF)

UNICEF is seeking the services of a local-based agency to utilize Zalo Cloud services, aimed at disseminating critical child-related information and notifications to targeted audiences.

JOB DESCRIPTION

Title: Utilizing Zalo Cloud services for information dissemination to Friends of UNICEF
Purpose: UNICEF Viet Nam seeks to hire a local-based agency to utilize Zalo Cloud services for information dissemination to Friends of UNICEF
Location: Ho Chi Minh City
Duration: August 2024 – March 2025
Start Date: Estimate from August 1st, 2024
Deadline for proposal: 30 June 2024.

PURPOSES AND OBJECTIVES

The primary purposes of this engagement are to engage an agency to design and execute the ZNS service with the following objectives:
Disseminate important child-related notifications, information, and updates via the Zalo platform.
Enhance outreach and engagement with a wide range of stakeholders, including parents, caregivers, and the Friends of UNICEF.
Foster timely and accurate communication in the context of child rights and child well-being.

METHODOLOGY AND TECHNICAL APPROACH

The selected agency for utilization of Zalo Cloud services should focus on defining objectives and creating a detailed plan that involves market research, infrastructure setup, content creation and messaging protocols. To enable successful continuation of the services, monitoring and evaluation, knowledge transfer, and documentation handover are also critical to UNICEF Viet Nam.
The technical approach should prioritize robust and secure infrastructure for notification delivery. This includes secure servers, databases, and communication tools. Compliance with data protection and privacy regulations, and message security, is central to our approach. We employ a detailed project timeline for tracking, identifying, and mitigating potential risks, and a comprehensive budget plan aligned with UNICEF Viet Nam’s requirements.

QUALIFICATIONS AND EXPERIENCES REQUIRED

Interested agencies should meet the following qualifications and requirements:

Eight to ten years of proven experience in digital communication, including messaging platforms.
Must be based in Vietnam.
Demonstrated experience in utilizing digital platforms for communication, especially in the context of child-related issues.
Qualified staff with higher education degrees in communication, advertising, public relations, or related fields and a minimum of ten years of relevant professional experience.
Availability of technical infrastructure for messaging execution.
Ability to work effectively under tight deadlines and demonstrate multitasking skills.
Excellent written, oral, and interpersonal communication skills in both English and Vietnamese.
Prior experience working with UNICEF and UN agencies is an asset.