MarCom & IT Officer (EuroCham)

JOB DESCRIPTION MARCOM & IT OFFICER
Organisation Description:	The European Chamber of Commerce in Vietnam (EuroCham) is the principal voice of the European business community in Vietnam. EuroCham was established in 1998 and is a members-based, independent, not for profit organization of European companies who are investing in Vietnam, for the benefit of all. With more than 1,200 members, EuroCham is one of the biggest foreign Chambers of Commerce in Vietnam and among the 5 largest European Chambers of Commerce world-wide. EuroCham represents a plethora of sectors and sizes ranging from SMEs to MNCs with a very strong business network in both Vietnam and Europe. Acting as an intermediary between our members - the business community - and local, national, regional, and European authorities, EuroCham advocates on its members' behalf, to generate improvements in the business environment, raise awareness on key issues and disseminate information on issues relating to doing business in Vietnam.

MAIN DUTIES
Job Title:	MarCom & IT Officer
Reporting to:	Head of MarCom and Special Events
Direct supervising:	No
Job Summary:	Support the Marketing & Communications team in general daily tasks
Location	Ho Chi Minh City – Vietnam
Level	7
Type of Contract	24-month fixed-term contract upon successful completion of a 2-month probation period
Key Working Relationships:	Internal: EuroCham staff External: EuroCham Board members, EuroCham members, suppliers and service providers.
Main Duties and Key Performance Indicators:	CORE DUTIES : 1- IT / WEBSITE : In charge of IT related work, including work on server-side software and back-end to ensure website(s) and databases perform correctly Maintain relationship with all service providers related to the website Support team to fix simple IT issues Responsible of archiving and regular back-ups 2- MARKETING : Support the marketing and sales of EuroCham services: design, publication, sponsorships, Marketing & advertisement services, and others Able to professionally collect data, analyze and report Improve the design, scope and profitability of EuroCham print and digital communications Lead the visibility and user-friendliness of EuroCham Discount Partner Program 3- COMMUNICATION : Support and develop EuroCham communication and Visibility Monitor, update and manage EuroCham’s marketing and communications materials (CRM), including a weekly e-news bulletin, social media channels, news and other leaflets, brochures and packages Ensure that EuroCham is presented in a professional manner, ensure a strong and consistent branding for the Chamber

JOB REQUIREMENTS
Education and Training Background:	University degree e.g. in Marketing / Communication Design is a must, IT experience is a must
Work Experience:	2-3 years in a marketing & communications field would be an advantage. 2-3 years experience as IT
Management Experience:	No management experience required, but a strong track record of successfully working within cross-cultural and multi-disciplinary teams would be an advantage.
Core Competencies:	Confident with strong communication skills Proactive, positive attitude Excellent time management skills Tech savvy, web architecture experience Able to work independently and as part of a team Able to meet tight deadlines and work under pressure Capable of planning and supporting multiple tasks at the same time Self-motivated and able to achieve results under minimal supervision Able to propose new ideas and initiatives to improve EuroCham’s Marketing and Communications work
Languages:	Excellent written and spoken English and Vietnamese
Software and Package Skills:	Proficient in Microsoft Office (Word, Excel, PowerPoint, illustrator, Adobe) Knowledge of graphic design software and basic understanding of HTML is a must.
What We Offer:	Competitive compensation package Be part of “Team Europe” in Vietnam i.e. interact with various European organizations and people Working in a cross-cultural and multi-disciplinary environment