Program Effectiveness Specialist (WVI)

Job Description

  • Work base: 01 position in Ha Noi
  • Deadline for submission: 19 November, 2023


World Vision is a Christian relief, development and advocacy organization working to improve the quality of life of people, especially children who are marginalized and living in poverty.
World Vision helps all who are in need, regardless of their religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. World Vision Vietnam (WVV) has been funded from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and Private Non-Sponsorship (PNS)/grants (30%). WVV employs about 430 staff, of which 93% are Vietnamese nationals.
The Program Effectiveness Unit is under the Program Quality and Resource Development (PQRD) Department, which consists of: Grant Acquisition and Management (GAM) Unit, Technical Services Units (in line with the three Ministry Strategic Objectives) and HEA/DRR Unit.

Purpose of position

To support World Vision Vietnam (WVV) in implementing effective assessment, design, monitoring and evaluation events and strengthen WVV’s Monitoring and Evaluation (M&E) system across all programs, including Technical Programs, Area Programs (APs); and Special Funded Projects (SPs); strengthen DPA application in APs/Projects in order to promote community ownership. The position involves significant reflection and learning as a process of quality improvement of M&E systems across WVV’s entire programs and in the approaches used to measure WVV’s effectiveness.
The Program Effectiveness (PE) Specialist assists the Manager of Programme Effectiveness Unit and subsequently Program Quality and Resource Development Director in building up the capacity of Zonal Program Effectiveness Officers, and relevant staff in effective M&E skills including the implementation of Child Well-being outcomes (CWBOs).
The PE Specialist supports the Manager of assigned Technical Program in contextualizing DME tools, measuring indicators and monitoring the progress toward achieving TP goals and outcomes.
The PE Specialist supports the APs and projects in their assigned zone and all other APs whenever requested to meet minimum standards of DME for community development, and to promote higher quality sustainable programming.
To coordinate WVV departments, APs, projects to achieve the Horizon 3.0 Implementation Plan and assist APs and Projects in using Horizon 3.0 in managing effectively the AP/project information.

Major Responsibilities

  • Lead baseline and evaluation events with assistance provided in formulating methodology, collecting and analysing data; recommendations given to the final evaluation and assessment reports;
  • WV’s Development Programme Approach are contextualized and introduced progressively into WVV assessment, design, monitoring and evaluation;
  • Key Performance indicators are consolidated through Horizon and Powerbi
  • Program Effectiveness Manager and PQRD Director are assisted to establish a feedback loop with the community for the application of LEAP to inform decision-making;
  • Assigned technical programs and projects are assisted in developing standard tools and monitoring the progress toward their goal and outcomes;
  • TPs/APs are supported with relevant tools and processes for shared monitoring system;
  • ADPs/TPs/APs are supported with tools and processes for measuring and report on outcome on regular basis.
  • Review and provide comments for LEAP documents.
  • The quality of program and project Assessment, Design and Evaluation is consistently improved through active involvement in key DME event in the annual calendar.
  • Indicators are standardized for each TP;
  • On-going support is provided to implement baselines in APs/TPs to improve the quality of program DME
  • Quality assurance for iCWBO/CWBT measurements is control in order to make sure that the data is valid and reliable for informing decisions
  • AP staff and community capacity is built to understand and use the iCWBO/CWBT data in each AP environment.
  • Simple materials are collected and developed to support the effective implementation of the iCWBOs and MIS, Horizon;
  • WVI’s Indicators for Child Well-being Outcomes (CWBOs) and CWB targets are implemented for maximum relevance and utility in the Vietnam and AP context in consultation with PEU Manager.
  • Staff training workshops are organized to introduce DME, DPA, CWBOs/CWB targets, Key Performance Indicators (KPI), and Horizon;
  • Close liaison is built and maintained with other relevant institutions such as local NGOs and WV National, Support and Regional Offices to best meet the objectives of Capacity Building for MnE and improve WVV’s M&E system;
  • AP teams are supported to build DME capacity for project staff, local partners.
  • Coordinate with CE specialist in order to promote the community ownership in new phase of strategy
  • Coordinate with PE Specialist for MVC/CCT in effectively identifying and assisting MVC and vulnerable groups
  • Coordinate with PE specialists in facilitating DME events and learning events
  • Assist assigned TP teams in finalizing Technical Program Design Document and TP adaptation through AP planning process.
  • Smooth cooperation with other specialists to support AP/projects in DME
  • Provide recommendation for Go/No-Go analysis
  • Participate in proposal design and technical writing, including: Problem analysis; Theory of change; Logframe development; M&E narrative; Provide guidance to proposal development team to set the targets of beneficiaries impacted by the proposed project
  • Develop comprehensive monitoring, evaluation, accountability, and learning - MEAL plan (including budget)
  • Regularly check with project team on the status of Project to monitor the achievement of projects’ indicators and timely discover project areas that are behind the schedule and need to be focused on
  • Inform Program Effectiveness Unit Manager on the projects’ outstanding M&E issues
  • Take Disaster Risk Reduction – Response to Climate Change (DRR-RCC) into account when designing, M&E of AP/Project’s activities to ensure that climate change and disaster risks can be addressed and reduced. He/she is also expected to provide support to PEOs, coordinate with functional departments, join emergency response in the targeted Area Program when needed to ensure humanitarian standards and accountability.
  • Additional funding resources are acquired to execute the Technical Program.
  • Efficient support and contribution to success of Grant/PNS projects
  • Network with agencies and NGOs in Vietnam and other WV offices to identify promising community engagement practices and replicate for World Vision.
  • Support local level Advocacy events at national and provincial levels.
  • Represent WVV at GC and Regional Communities of Practice related to Community Engagement and Transformational Development.
  • Program Management Boards and Village Development Boards are active in local level advocacy
  • Take responsibility for personal security, accurately identify and assess the dangers and respond in the most appropriate way; take all good faith efforts to keep other WVV staff and property secure with guidance and instruction as being trained by WVV
  • Perform other duties as assigned by the manager to contribute to the team performance
  • Staff’s safety and security
  • Incidents are reported timely as per the incident management protocols

Knowledge, Skills, Abilities

  • Bachelor’s degree in Community Development, Business Administration, Information Management, and/or related fields. A Master’s degree is preferred
Knowledge & Skills
  • Qualitative and/or quantitative research and evaluation skills, including but not limited to study design, survey instrument design and use, establishing and measuring outcome and process indicators, sampling, data analysis plans, data cleaning, and statistical analysis.
  • Sound knowledge of developmental approaches, M&E, and management of information systems
  • Understanding of NGOs and research fields
  • Good skills in training and capacity-building
  • Excellent interpersonal skills
  • Willingness to support articulate and demonstrate World Vision’s core values in meaningful ways to colleagues, partners, donors, children and communities.
  • At least 5 years’ experience in Monitoring and Evaluation; Information Management System
  • Experience working in developing country....
  • Experience of working with NGOs
Language Requirements
  • Vietnamese: Fully Fluent
  • English: Fluently
Please apply via this link: WVV Program Effectiveness Specialist

Our contact details are:

People and Culture Department World Vision International - Vietnam. Address: No. 444 Hoang Hoa Tham street, Tay Ho District, Hanoi. Tel: 024. 39439920
We give equal opportunity to every candidate, regardless of religion, race and gender.
A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.
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